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repair price quotes
1094 13 2019-1-19
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kubota344
Second Officer
Flight distance : 1023780 ft
United States
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My P4P developed the dreaded shell cracks ,
   I have contacted DJI ,  to try and get it fixed,   I asked for a price quote for repair and was not given one,  they keep saying send it in,  will not even give me a quote,    right now all i was wanting was a ballpark figure for repair
P4p lower shell replacement ,  no crash,                  
seems pretty straight forward request..   for it cant be their first

So I am asking for anyone else have their lower shell replaced by them and what it costs
thank you  DJI forum comunity in advance

2019-1-19
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DJI Susan
Administrator

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Hi kubota344, we're sorry for the inconvenience.  The repair fees can be confirmed after the designated team receive the unit and do the damage assessment. Here is the link of price list, you may estimate in advance: https://repair.dji.com/repair/price-inquiry
2019-1-19
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sky wombat
Captain
Flight distance : 846739 ft
Australia
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kubota344 try one of your local suppliers they should be able to ball park the thing.
Replacement shells listed at usual mob of eB & amz
2019-1-19
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jacksonnai
Captain
Malaysia
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Here you can find the price of every part
https://repair.dji.com/repair/price-inquiry
Hope it help!
2019-1-20
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kubota344
Second Officer
Flight distance : 1023780 ft
United States
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DJI Susan Posted at 1-19 18:11
Hi kubota344, we're sorry for the inconvenience.  The repair fees can be confirmed after the designated team receive the unit and do the damage assessment. Here is the link of price list, you may estimate in advance: https://repair.dji.com/repair/price-inquiry

The lower shell is not on the list  
as far as getting a quote
2019-1-20
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DJI Susan
Administrator

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kubota344 Posted at 1-20 12:17
The lower shell is not on the list   
as far as getting a quote

You may refer to the price of Middle Frame. BTW, the monetary unit is USD in the screenshot.
price list.png
2019-1-22
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kubota344
Second Officer
Flight distance : 1023780 ft
United States
Offline

DJI Susan Posted at 1-22 02:00
You may refer to the price of Middle Frame. BTW, the monetary unit is USD in the screenshot.

I was finally able to send it to DJI Cerritos CA ,    Jan 31st ,   estimated delivery,   Wed Feb 6th,
   Will keep all informed on the progression of repair
2019-2-1
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kubota344
Second Officer
Flight distance : 1023780 ft
United States
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kubota344 Posted at 2-1 07:54
I was finally able to send it to DJI Cerritos CA ,    Jan 31st ,   estimated delivery,   Wed Feb 6th,
   Will keep all informed on the progression of repair

2)Cerritos CA,       ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,2/6/19
3) Email ,  conducting damage assessment.   1 - 3 working days,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,2/7/19
2019-2-7
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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That is happening through no fault of your own.  Let us know what the final cost is.
2019-2-8
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kubota344
Second Officer
Flight distance : 1023780 ft
United States
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kubota344 Posted at 2-7 08:57
2)Cerritos CA,       ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,2/6/19
3) Email ,  conducting damage assessment.   1 - 3 working days,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,2/7/19

Item List


Right Landing Gear Module


Quantity: 1
        Net Price : 10.00
        Total Price: 10.00


  



Left Landing Gear Module


Quantity: 1
        Net Price : 10.00
        Total Price: 10.00


  



Middle Frame


Quantity: 1
        Net Price : 20.00
        Total Price: 20.00


  



Repair Service Fee


Quantity: 1
        Net Price : 65.00
        Total Price: 65.00


  



  



Shipping Cost
        0.00


  



Total Amount
        105.00


  



Discount
        0.00


  



Total Payment (USD$)
        105.00


  



2019-2-8
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kubota344
Second Officer
Flight distance : 1023780 ft
United States
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Paid and in Repair
2019-2-8
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dayviduk
Second Officer

United Kingdom
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Have I missed something as their seems to be no price to replace Battery in the Remote Controler .


Although I have a P3 ADV , a price would give me an guide as to whether to send in or do myself  as its out of warranty.
2019-2-8
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kubota344
Second Officer
Flight distance : 1023780 ft
United States
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my phantom 4 pro has been fixed and was shipped from CA,    as of yesterday  2/8/19
GREAT TURN ARROUND TIME DJI
NO COMPLAINTS ON THIS PART
2019-2-9
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DJI Susan
Administrator

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kubota344 Posted at 2-9 08:26
my phantom 4 pro has been fixed and was shipped from CA,    as of yesterday  2/8/19
GREAT TURN ARROUND TIME DJI
NO COMPLAINTS ON THIS PART

Sorry for the late response due to the holiday. Glad to hear everything works well now. If there is anything else we can help, feel free to contact us.
2019-2-16
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