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iPad Pro 11" Support
2035 18 1-19 16:53
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ygor
Second Officer
Flight distance : 638721 ft
Brazil
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Anybody running DJI Go4 on an iPad Pro 11"??? IS it running OK? Is the screen fully usable?


Thanks
1-19 16:53
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EdisonW1979
First Officer
Flight distance : 1319278 ft
Canada
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Hi ygor,

Sorry to report, DJI has not yet updated the GO 4 app for the iPad Pro 11 or new 12.9, thus the app runs letterboxed on the new iPad.

I have been complaining for a few weeks to DJI now, and two updates have come out since, and still no updated support for the iPad Pro 11.

Only bit of good news however, is that yes, the app does still work on the new device and appears stable.

Cheers
1-19 19:50
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JohnGault
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United States
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EdisonW1979 Posted at 1-19 19:50
Hi ygor,

Sorry to report, DJI has not yet updated the GO 4 app for the iPad Pro 11 or new 12.9, thus the app runs letterboxed on the new iPad.

That’s odd I fly with a iPad Pro 11”, I’ve had nothing but great experiences. I have noticed my flight records show slightly differently when compared to an iPhone.
1-20 04:54
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DJI Stephen
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Hello and good day ygor. Thank you for the inquiry. Upon checking  the mobile device that you are using  iPad Pro 11. I am sorry to say that the mobile device still not recommended for your DJI Mavic 2 Pro. Actually, there is a  possibility that the iPad Pro 11 will work, however, since it's not yet optimized with the DJI Go application we cannot guaranteed the stability of the DJI Go application if this will work all the time while using the specific device.  We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you.

1-20 06:27
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unteam_cmdr
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Flight distance : 1244019 ft
Russia
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Hello, any news for upadte dji go with support new ipad?  I changed old 12.9 (2017) to new 11 inch and picture not wide like screen ipad.
2-4 04:02
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unteam_cmdr
lvl.2
Flight distance : 1244019 ft
Russia
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hello ????
3-5 09:16
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akozc
Second Officer
Flight distance : 487247 ft
Macao
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I am using iPad Pro 11 apart from the screen size,  which is like a  letter box as said ,   rest of the application works perfectly well.  I done number of flights even reach to the altitude 200m or long distance, which I never dare to do when I was using my s9 note,  all were smooth and error free .No application crush or no unexpected signal lost.
on the other hand , what I realised if I use Litchi it gives   full screen on Ipad Pro 11 so I think Litchi is updating their system well in advance than DG4.
3-7 07:08
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ygor
Second Officer
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United States
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Still a bummer that they don’t use the whole iPad 11” screen... they just have to update the iOS SDK and recompile the whole thing...
3-12 19:22
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juaneduardolope
lvl.1
United States
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I have been looking for answer for a while all over the net and nothing.

Then I come here and I see a dead thread that DJI seems to have NO clue whatsoever about resizing the screen let alone how easy it is,

Their support is getting worse daily.

The worst thing on this thread is the comment from them stating that it isn't a supported device. There is no excuse for the lack of competence and customer service. I wonder who do they have monitoring these forums...

JL

iPad Pro 11" 256gb (2018)
3-26 13:02
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juaneduardolope
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United States
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I have been looking for answer for a while all over the net and nothing.

Then I come here and I see a dead thread that DJI seems to have NO clue whatsoever about resizing the screen let alone how easy it is,

Their support is getting worse daily.

The worst thing on this thread is the comment from them stating that it isn't a supported device. There is no excuse for the lack of competence and customer service. I wonder who do they have monitoring these forums...

JL

iPad Pro 11" 256gb (2018)
3-26 13:02
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juaneduardolope
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United States
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ygor Posted at 3-12 19:22
Still a bummer that they don’t use the whole iPad 11” screen... they just have to update the iOS SDK and recompile the whole thing...

I have been looking for answer for a while all over the net and nothing.

Then I come here and I see a dead thread that DJI seems to have NO clue whatsoever about resizing the screen let alone how easy it is,

Their support is getting worse daily.

The worst thing on this thread is the comment from them stating that it isn't a supported device. There is no excuse for the lack of competence and customer service. I wonder who do they have monitoring these forums...

JL

iPad Pro 11" 256gb (2018)
3-26 13:02
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juaneduardolope
lvl.1
United States
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ygor Posted at 3-12 19:22
Still a bummer that they don’t use the whole iPad 11” screen... they just have to update the iOS SDK and recompile the whole thing...

I have been looking for answer for a while all over the net and nothing.

Then I come here and I see a dead thread that DJI seems to have NO clue whatsoever about resizing the screen let alone how easy it is,

Their support is getting worse daily.

The worst thing on this thread is the comment from them stating that it isn't a supported device. There is no excuse for the lack of competence and customer service. I wonder who do they have monitoring these forums...

JL

iPad Pro 11" 256gb (2018)
3-26 13:03
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Gumpants
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United States
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JohnGault Posted at 1-20 04:54
That’s odd I fly with a iPad Pro 11”, I’ve had nothing but great experiences. I have noticed my flight records show slightly differently when compared to an iPhone.

How are you hooking up your iPad Pro 11? USB C to Micro USB? What brand of cable? I cannot seem to get it to work!
4-8 17:21
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Gumpants
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United States
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JohnGault Posted at 1-20 04:54
That’s odd I fly with a iPad Pro 11”, I’ve had nothing but great experiences. I have noticed my flight records show slightly differently when compared to an iPhone.

How are you hooking up your iPad Pro 11? USB C to Micro USB? What brand of cable? I cannot seem to get it to work!
4-8 17:21
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akozc
Second Officer
Flight distance : 487247 ft
Macao
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Gumpants Posted at 4-8 17:21
How are you hooking up your iPad Pro 11? USB C to Micro USB? What brand of cable? I cannot seem to get it to work!

if you haven't already sorted out,  there are number of USB-C to  micro USB cables in the market  (one end goes to controller micro USB other end goes to iPad USB-C  or there are also cables in the market USB -C to USB  in this case you can use the USB  connection in the middle of  the controller which is more reliable then the micro USB  connection on the left side of the controller  .

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4-11 01:25
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Gumpants
lvl.1
United States
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Thanks a million! I will try one of these out.
4-11 12:57
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ygor
Second Officer
Flight distance : 638721 ft
Brazil
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@DJI Natalia any news on this one?
4-15 18:25
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unteam_cmdr
lvl.2
Flight distance : 1244019 ft
Russia
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still no support full screen, its amazing, half year and nothing.
6-4 09:01
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ygor
Second Officer
Flight distance : 638721 ft
Brazil
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the good news here is that Apple will soon stop accepting updates to applications that support the iPad and didn't implement the new iPad Pro's resolutions so they will be forced to do it eventually...
6-13 09:52
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