Rodolfo Neto
lvl.1
Flight distance : 281142 ft
Brazil
Offline
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DJI Gamora Posted at 1-21 08:30
Hi there, thank you for reaching out and we're very sorry to hear about the trouble. With regards to your concern may I ask have you tried to fly in a different location? as you mention you had a connection issue even you are within the 40 meters. The issue might interference on the area that's why you experiencing connection lost as well the image is lagging and disappearing. You may give a try to fly on different location and for the peace of mind, you can give a try as well using a different phone. Please keep us posted. Thanks!
Well, I believe it is because the phone is not fully compatible as Natalia said.
I have flown in the same place before with others phones and no problem found.
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