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Smart Controller Update error...
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Michael Gambie
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United Kingdom
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Can’t tell you how frustrating the whole update process has been. Guidance videos are not for Smart controller so something as simple as cable selection and which port to put which connector in is trial and error.
Wireless up dat failed so many times I gave up. I finally got round to downloading the assistant and firing v 530 in after messing around with the cables and trying to keep the controller live I had success.

Just put my mind at rest pepes. I missed out v 400 and went straight to v 530. Are we ok with that. Please don’t tell me I have to redo the update as I can’t help feeing success was more down to luck.

Many thanks
5-6 05:59
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bjr981s
First Officer
Flight distance : 110154 ft
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Australia
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Delta Tango Posted at 1-30 09:49
Thanks a lot. I have this version but for some reason the controller will not see Assistant 2. I am using a Mac. I installed the complete software (driver). One thing though, do I need to use the DJI cable that came with the controller. I am not home at the moment but I thought I could use any USB C cable to connect. the controller to my computer. Is there any preparation that I need to do to have the controller ready to update?

DJI assistant 2 for the Mac will only work on USB1 and USB2 controllers. If your Mac is USB 3 then you will need to use a Dongle.

I had this issue on my MacBook Pro and iMac Pro. Was never an issue on my older macs.

Cheers Brian
5-6 07:30
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LexonTuxi
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Flight distance : 56657 ft
Austria
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Michael Gambie Posted at 5-6 05:59
Can’t tell you how frustrating the whole update process has been. Guidance videos are not for Smart controller so something as simple as cable selection and which port to put which connector in is trial and error.
Wireless up dat failed so many times I gave up. I finally got round to downloading the assistant and firing v 530 in after messing around with the cables and trying to keep the controller live I had success.

+1 here -- sitting here since more than 3 hours trying to update the smart controller (just got it today, out of the box). update via wifi fails - tried this more than 5 times, after more than 30 min. 0% update done...

after that downloaded assistant2 for mavic on my MacBook Pro --> no chance with usb-c ports only

so i reactivated my windows laptop (windows 10 on it), assistant2 installed and after a few tries the smart controller was finally detected and .530 started to download (getting error messages, tried a few times to download) and transmit .... and while transmitting to the controller it turned off automatically (starts beeping, think because of the inactivity, default setting) and the update failed - holy moly  @dji

set the time at 30 minutes to turn off when no activity ... and guess what --> update finally worked

i am loving all my DJI drones so far, but this upgrade process is an absolute nightmare...  trying to update my zoom tomorrow, hopefully with no errors (update via smart controller failed also multiple times)...
5-6 12:36
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lucaoms
lvl.4
Flight distance : 599049 ft
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Italy
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Hi Same problem , smart controller not detected on Assistant 2 ( last version)
5-23 02:34
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ff22
Captain
United States
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lucaoms Posted at 5-23 02:34
Hi Same problem , smart controller not detected on Assistant 2 ( last version)

I got desperate.  I UNinstalled Assistant.  Then I searched Window's Registry and removed every entry that had DJI in it.  Everything!  Rebooted then reinstalled Assistant.  It worked.
5-23 04:59
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lucaoms
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ff22 Posted at 5-23 04:59
I got desperate.  I UNinstalled Assistant.  Then I searched Window's Registry and removed every entry that had DJI in it.  Everything!  Rebooted then reinstalled Assistant.  It worked.

can you give me adress of folder in win registry t delete all file?
I try with this mode
thanks
5-23 06:20
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ff22
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lucaoms Posted at 5-23 06:20
can you give me adress of folder in win registry t delete all file?
I try with this mode
thanks

I used a program that searches the Registry.  I searched for "DJI" and there were over 350 entries.  At that point I did not care so I selected them all and just deleted all of them.

I should urge caution.  Some folks don't like tampering with the Win Registry.  
5-23 15:42
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Steve Heyer
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djiuser_FC6LZK5xLjzv Posted at 1-25 11:27
Sounds like smart controller suffers from the same android firmware update issues that have been complained about,  without any dji resolution I might add, endlessly by Android users. Think I'll pass.

Have looked for specific area to post Smart Controller info... sorry not sure where to post.

Received new Mavic Pro 2 and smart controller yesterday and spent a number of hours connecting to wifi. Finally used the cellphone hotspot work around. Still stuck on page logging into my DJI account. (Have had an account since my first Phantom purchase).  Tech support sent me a video which contained everything I already knew.

In an effort to help anyone else here is what I discovered: I disabled the PW / security settings in my router for one of my SSID's. Everything connected, logged in, and activated. Downloaded Lichi app, Google, (for maps), etc... without a hitch.

I have not tried re configuring my SSID with a PW and trying now that it is all set up.

Hope this helps someone...

Steve
9-27 13:50
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ff22
Captain
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Steve Heyer Posted at 9-27 13:50
Have looked for specific area to post Smart Controller info... sorry not sure where to post.

Received new Mavic Pro 2 and smart controller yesterday and spent a number of hours connecting to wifi. Finally used the cellphone hotspot work around. Still stuck on page logging into my DJI account. (Have had an account since my first Phantom purchase).  Tech support sent me a video which contained everything I already knew.

Thanks for sharing as it might help others.

Enjoy your new drone.
9-27 16:48
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