Please select Into the mobile phone version | Continue to access the computer ver.
Front Trigger dosen't work on my Ronin-S
4138 27 1-25 13:55
Uploading and Loding Picture ...(0/1)
o(^-^)o
C_hoari
lvl.1
France
Offline

Like I said in the title, my front trigger dosen't work after one day of use.
I pushed the button twice /Three time and...nothing happened.
There is a manupulation to do ? My trigger is desactivate or broke ?
I already try to set the Ronin-S to the basic configuration or update it and nothing again...
Can someone give me a solution ?

Thank you

Melvin
1-25 13:55
Use props
RJMcIvor
lvl.1
Australia
Offline

Heya, I just got mine a few days ago, used it twice and now the trigger functions don't work as well.
1-26 02:31
Use props
Omalnithi
lvl.1
United Arab Emirates
Offline

same problem in ma Ronin S the front trigger not working
double Tap - Note working
3 Tap         - Not working
4 Tap and hold - not working
Please help me waiting for your reply

Thank you
2-25 05:08
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Omalnithi Posted at 2-25 05:08
same problem in ma Ronin S the front trigger not working
double Tap - Note working
3 Tap         - Not working

Hi Omalnithi, I have just replied your post in another thread: https://forum.dji.com/thread-173662-1-1.html Please keep us updated in one thread and we will keep following up, thanks.
2-26 01:48
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi Melvin, sorry for the late response because of the Chinese New Year, may I verify if the issue persists? If you are sure your operate the Trigger Button correctly, the device will need to be sent in for further evaluation, sorry for the trouble caused.
2-26 01:50
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

RJMcIvor Posted at 1-26 02:31
Heya, I just got mine a few days ago, used it twice and now the trigger functions don't work as well.

Hi RJMclvor, sorry for the late response because of the Chinese New Year, may I verify if the issue persists? If you are sure you operate the Trigger Button correctly, the device will need to be sent in for further evaluation, sorry for the trouble caused.
2-26 01:51
Use props
djiuser_IAt91l6hRdmt
New
Hashemite Kingdom of Jordan
Offline

Hello,

same problem. I just used the Ronin S four days during our documentary in Jordan - and we have 1 1/2 weeks more filming. It worked all perfectly until now - suddenly the fron trigger doesnt work anymore. Camera is balanced correctly, restoring gimbal settings doesnt help, in the app recenter is working.
I really need quick help as we are filming more and I cant send it in right now
3-13 11:54
Use props
abdo fkereen
New
Libya
Offline

I am also the same problem
3-21 12:20
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

djiuser_IAt91l6hRdmt Posted at 3-13 11:54
Hello,

same problem. I just used the Ronin S four days during our documentary in Jordan - and we have 1 1/2 weeks more filming. It worked all perfectly until now - suddenly the fron trigger doesnt work anymore. Camera is balanced correctly, restoring gimbal settings doesnt help, in the app recenter is working.

Hi there, sorry for the late response and the troubles with the Trigger button. Did you get it solved? If no,  please make sure your trigger operation is correct. If you still cannot trigger the gimbal recenter/selfie command, the device will need to be sent in to see if there is a hardware defect.
3-22 19:24
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

abdo fkereen Posted at 3-21 12:20
I am also the same problem

Hi abdo, sorry to hear that, please make sure your trigger operation is correct. If you still cannot trigger the gimbal recenter/selfie command, the device will need to be sent in to see if there is a hardware defect. Please contact our support team www.dji.com/support to further assistance.
3-22 19:25
Use props
djiuser_lDKhvNqr8zJl
New

United States
Offline

Same here. Only two days of use on location and the brand new Ronin S stopped responding to trigger presses. After trying every tip I found online, nothing worked and the Ronin was basically useless during the second half of my shoot. Is there a fix or does it need to be sent back?
4-8 09:12
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

djiuser_lDKhvNqr8zJl Posted at 4-8 09:12
Same here. Only two days of use on location and the brand new Ronin S stopped responding to trigger presses. After trying every tip I found online, nothing worked and the Ronin was basically useless during the second half of my shoot. Is there a fix or does it need to be sent back?

Hi there, we sincerely apologize for the troubles with the Trigger button, if you are sure your trigger operation is correct but there is no any response, the device will need to be sent in to check if the button is damaged, please contact your reseller or our support www.dji.com/support for further assistance, sorry again for the inconvenience caused.
4-8 23:36
Use props
salp42
New
United States
Offline

I have the same problem too! I'm about to send it in but I'm afraid they're gonna charge me. Have you guys sent  yours  in yet? I feel like if it's an  issue a lot of people are happening that should be evidence that it's the user's fault
4-20 19:54
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

salp42 Posted at 4-20 19:54
I have the same problem too! I'm about to send it in but I'm afraid they're gonna charge me. Have you guys sent  yours  in yet? I feel like if it's an  issue a lot of people are happening that should be evidence that it's the user's fault

Hi salp42, sorry to know you have the same problem, please send in the device for the evaluation first, if you have any concern of the quotation, please keep me updated with the case number, I will help verify, thank you.
4-22 23:38
Use props
HelenHelen
lvl.1
Estonia
Offline

Did anyone get any answers? I have the same issue. It stopped working within a week. I was doing very basic filming - basically walking around with the gimbal. The camera was stabilized well, everything was ok. And then out of nowhere, the trigger  stopped working.
6-5 08:41
Use props
Alex_bln
New
Germany
Offline

Got my Ronin S in January. Just did some basic tests and everything worked fine. No I have an upcoming docu shoot. Reassambled it and the front trigger seems to be dead. Nothing happened to the Ronin S. Always was stored safely etc. No re-centering, no selfie mode, no nothing. Called the Germany support and they told me I have to send it in on my own costs. No clue how long the repair will take. This sucks. Very dissapointing. After owning a few DJI items, I'm thinking of changing the brand.
6-7 00:10
Use props
fans9534a3fd
lvl.1
Indonesia
Offline

guys,is there any solution of this case..?
i have the same problem,my ronin s work properly,2 month later,in the middle of taking video,the front trigger didn't work..zzz

anyone help..
8-17 01:50
Use props
Meierhans
lvl.3
Germany
Offline

I can confirm this problem. Trigger button occasionally simply stops working at all, then works again.
Turning gimbal on / off usually fixes it.

This is most likely a FIRMWARE ISSUE, as its either working as desired, or not working at all.
A mechanical / electrical issue would behave different (interpreting tripple press for double f.e.)
8-23 03:42
Use props
fans9534a3fd
lvl.1
Indonesia
Offline

Meierhans Posted at 8-23 03:42
I can confirm this problem. Trigger button occasionally simply stops working at all, then works again.
Turning gimbal on / off usually fixes it.


i already did..but its still doesn't work... *sad

oh come on dji, i'm a dji user from phantom 2 until inspire 2.. all that aircraft work properly,so i assume the ronin s will be great stuff.. after this ronin s issue,i've gotta think twice.. hope theres a solution for this issue..
8-24 09:08
Use props
oelermaPH
lvl.1
Offline

I have the same problem, I need assap solution,
9-11 15:54
Use props
oelermaPH
lvl.1
Offline

Meierhans Posted at 8-23 03:42
I can confirm this problem. Trigger button occasionally simply stops working at all, then works again.
Turning gimbal on / off usually fixes it.


but I download update and it remains the same.
9-11 15:56
Use props
fans4fec9ea8
lvl.1
Offline

I've been experiencing trigger not working as well. No one seems to have an answer online. I've decided to open it up myself.

When you open up the 5 screws from the bottom of the motor (where you connect the battery), if you press on the trigger button, you should see 2 more screws stick out. The reason those screw sticks out when trigger us pressed down is because it is loose.

Simply screw those screw tight again, and then put everything back. Everything will be working again!
9-17 06:37
Use props
Otjep
lvl.2
Flight distance : 328461 ft
  • >>>
Offline

fans4fec9ea8 Posted at 9-17 06:37
I've been experiencing trigger not working as well. No one seems to have an answer online. I've decided to open it up myself.

When you open up the 5 screws from the bottom of the motor (where you connect the battery), if you press on the trigger button, you should see 2 more screws stick out. The reason those screw sticks out when trigger us pressed down is because it is loose.

Hey... I did the same thing like you did and it works well now... Not too hard though to open it and just tighten it...
9-29 00:45
Use props
Mauricio ortiz
New

Offline

My ronin s front trigger is not working either .. what are the steps I need to follow to send it back for further inspections???
9-30 14:26
Use props
Tomas Kukta
New

Republic of Lithuania
Offline

fans4fec9ea8 Posted at 9-17 06:37
I've been experiencing trigger not working as well. No one seems to have an answer online. I've decided to open it up myself.

When you open up the 5 screws from the bottom of the motor (where you connect the battery), if you press on the trigger button, you should see 2 more screws stick out. The reason those screw sticks out when trigger us pressed down is because it is loose.

Joined this forum just to say thank you.
It works!
10-30 13:44
Use props
djiuser_FlI3Y97HtkRN
New

United States
Offline

My DJi Ronin trigger isn't working. I just updated my firmware and reset everything back to original settings and still doesn't work. Im very disappointed in this product. I need this fixed asap I've only used this thing once for a job and now I cant even depend on it anymore. Can somebody let me know how to get this resolved.
11-1 08:19
Use props
abhinavasinha
New
India
Offline

I have purchased the Ronin SC just before a trip to Sri Lanka and it was working fine for the first 2 days of the trip and suddenly the trigger for selfie mode stopped working. Even though double push to button exits and pans but 3clicks doesn’t come to selfie anymore. The gimbal isn’t even a month old. Can anyone please help?
11-7 02:09
Use props
DJI-Paul
Second Officer
Flight distance : 41159547 ft
  • >>>
China
Offline

abhinavasinha Posted at 11-7 02:09
I have purchased the Ronin SC just before a trip to Sri Lanka and it was working fine for the first 2 days of the trip and suddenly the trigger for selfie mode stopped working. Even though double push to button exits and pans but 3clicks doesn’t come to selfie anymore. The gimbal isn’t even a month old.  Can anyone please help?

Check that you didn't disable it in the app.
11-7 02:32
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules