Gimbal Noise When Roll to Right
685 4 2019-1-25
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DroneBees
lvl.3
Flight distance : 6698159 ft
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Canada
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My P4P gimbal makes a loud noise and vibrates when the drone rolls right.Sometimes when filming it will stop functioning and tilt violently, but only when rolling right.
I have tried downgrading and upgrading firmware
I have tried calibrating the gimbal many times
I have tightened the screws.

Please see video.




2019-1-25
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DJI Natalia
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Hi. we're very sorry to hear about the unpleasant experience that you had with your Phantom 4 Pro. Since you already done with all the possible troubleshooting steps, I'm afraid that you may consider sending it to our repair service. Our repair team will evaluate the drone and will provide you with excellent service. You may contact our support at www.dji.com/support for further help. Should you have further question, please let us know. Thank you.
2019-1-25
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1Eagle
lvl.4
Flight distance : 290348 ft
United States
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My P4P V2 is doing the same thing. I tried all of the calibrations and trouble shooting. The sound is coming from inside the bird. The last video I shot has the "jello effect".
2019-1-25
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djiuser_ZFUaSaOBgIxz
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1Eagle Posted at 1-25 15:54
My P4P V2 is doing the same thing. I tried all of the calibrations and trouble shooting. The sound is coming from inside the bird. The last video I shot has the "jello effect".

My first P4P V2 did the same after a Compass calibration. Gimbal made a loud noise and started getting jello in the video. Exchanged it for another and so far no problems.
2019-1-27
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DroneBees
lvl.3
Flight distance : 6698159 ft
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Canada
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I'm having it fixed. The repair shop quoted about $100 for parts. I'm still not sure why it happened. I have always used the camera support when in transport. I haven never crashed. It hasn't even really suffered a hard landing.
2019-3-8
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