Tilted horizon
923 7 2019-1-28
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Adam Molik
lvl.1

Poland
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Hi
I have calibrated osmo pocket, and I have big issue with horizon/calibration/stabilisation...
Pictures in comment. Look at the lines and grid.
This is normal ? I loose level on my gimbal. I've checked test unit in shop - this sameFirmware is up to date






2019-1-28
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DJI Tony
Administrator

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Hi, thanks for the inquiry. May we have the model of your mobile device? Please provide the firmware and your app version for further check. Thank you for your support.
2019-1-28
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hallmark007
Captain
Flight distance : 9827923 ft
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Ireland
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If were you calibrated is the slightest bit off you may end up with tilted horizon, so make sure you are on a complete level surface.
2019-1-28
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Ttrilles
lvl.4
Germany
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And stand exactly 90 degrees in front of the object. Then you can check the horizon.

T
2019-1-28
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Adam Molik
lvl.1

Poland
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DJI Tony Posted at 1-28 10:36
Hi, thanks for the inquiry. May we have the model of your mobile device? Please provide the firmware and your app version for further check. Thank you for your support.

samsung galaxy s8
firmware - osmo pocket - 01.03.00.20
app - 1.0.2
2019-1-28
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Adam Molik
lvl.1

Poland
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Ttrilles Posted at 1-28 11:15
And stand exactly 90 degrees in front of the object. Then you can check the horizon.

T

i know, my photos was taken maybe not perfect but i assure you that there is problem with the horizon
2019-1-28
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DJI Tony
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Adam Molik Posted at 1-28 12:59
samsung galaxy s8
firmware - osmo pocket - 01.03.00.20
app - 1.0.2

Thanks for the prompt reply. We will coordinate this concern with our R&D team for further clarification. Thank you.
2019-1-28
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Ray-CubeAce
Second Officer

United Kingdom
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You may well have a problem but these are not good images for evaluation. You must be perpendicular to what you shoot for evaluation. That means 90 degrees onto subject in all axis.
2019-1-28
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