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DJI Assistant 2 for Mavic 2 - Factory Defaults
8797 9 2019-1-28
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DH_Pilot
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Flight distance : 3301621 ft
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Slovakia
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@DJI,

Could you please confirm why option "restore factory defaults" was removed from DJI Assistant 2 fo Mavic 2? I noticed it today when I upgraded firmware to latest one. Before I was every time doing factory reset after upgrade but not this time. Button is simply missing there.

I have tried with two versions of DJI assistant for Mavic 2 - 2.0.0.8 and 2.0.6.8.

Please confirm if this was remove intentionaly or is this bug of DJI assistant or firmware?

Thanks,

David

2019-1-28
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DJI Tony
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Hi, thanks for the inquiry. As of the moment, the "Factory Default" option for DJI Assistant 2 under Mavic 2 Pro is not yet available. However, in order for you to achieve this setting, you may download the DJI Assistant 2 for different drone and connect your aircraft. Please let us know if you have other concerns. Thank you for your support.
2019-2-1
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DH_Pilot
Captain
Flight distance : 3301621 ft
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Slovakia
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DJI Tony Posted at 2-1 16:50
Hi, thanks for the inquiry. As of the moment, the "Factory Default" option for DJI Assistant 2 under Mavic 2 Pro is not yet available. However, in order for you to achieve this setting, you may download the DJI Assistant 2 for different drone and connect your aircraft. Please let us know if you have other concerns. Thank you for your support.

So this means DJI Assistant 2 standard one not Mavic 2 one will be able do factory defaults for Mavic 2?
2019-2-4
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DJI Tony
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DH_Pilot Posted at 2-4 01:25
So this means DJI Assistant 2 standard one not Mavic 2 one will be able do factory defaults for Mavic 2?

Hi, thanks for the prompt reply. Yes, you should have an option in different DJI Assistant 2 to perform the restore factory default. Thank you for understanding.
2019-2-4
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Ahmed Hussain
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Flight distance : 1339761 ft
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Kuwait
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First Time to know, Good!
2019-2-4
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djiuser_rHsoNEJ9E2Bi
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India
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Hello everyone
I'm currently working with DJI Phantom RTK drone. I have been facing battery firmware version incompatibility. So, unable to takeoff the aircraft. If anyone knows the solution reply immediately. Please help as soon as possible.
2019-7-29
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djiuser_NwNRqwhIxvlF
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United States
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DJI Tony Posted at 2019-2-4 09:21
Hi, thanks for the prompt reply. Yes, you should have an option in different DJI Assistant 2 to perform the restore factory default. Thank you for understanding.

I am trying to do the same thing with the V1.2.5 DJI Assistant app but it does not recognize my drone like the DJI Assistant for Mavic app can.

Is there any other way to do a factory reset? I am selling this drone and would like to wipe my information.

Thank you,
Hayk
2020-4-9
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Kamins_8
lvl.1

Latvia
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DJI Tony Posted at 2019-2-4 09:21
Hi, thanks for the prompt reply. Yes, you should have an option in different DJI Assistant 2 to perform the restore factory default. Thank you for understanding.

It doesn't recognize Mavic 2 Pro
2020-8-23
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fans75d35948
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United States
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I can't Restore it to factory mode because it was removed. My controller just has MAG interference flashing but I can't get it to fly. I updated to the newest software and nothing changed.
2021-1-5
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djiuser_6213G7XdRGAw
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United States
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Has anyone found a solution for this? I have tried both applications and there is no option for a factory reset.
2023-1-28
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