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Order stuck in PAYMENT PENDING!!
140 3 1-28 19:38
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FerAhumada
lvl.1
Mexico
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I ordered a Ronin S with the holiday sales but the order got stuck in payment pending since december 31 2019!! I sent an email but there hasn´t been a solution to this problem! Does anyone has the same issue??

1-28 19:38
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DJI Mindy
Administrator
Flight distance : 2
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Hi FerAhumada, we apologize for the inconvenience caused, we managed to get your order number and it is pay pending, may I verify where did you send the email to and which email you are using to contact us? I didn't find any email record with your Forum account. We will also verify with the related team of what happened on the payment and keep you updated soon, please wait patiently, thank you.
1-28 19:45
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FerAhumada
lvl.1
Mexico
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DJI Mindy Posted at 1-28 19:45
Hi FerAhumada, we apologize for the inconvenience caused, we managed to get your order number and it is pay pending, may I verify where did you send the email to and which email you are using to contact us? I didn't find any email record with your Forum account. We will also verify with the related team of what happened on the payment and keep you updated soon, please wait patiently, thank you.

Thank you, i sent you a personal message.
1-28 20:03
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DJI Mindy
Administrator
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FerAhumada Posted at 1-28 20:03
Thank you, i sent you a personal message.

The PM has been replied, please check and keep us updated in the thread, thank you.
1-29 00:38
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