Mavic2 Pro Disconnects from Pixel2 XL
386 1 2019-2-1
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SteigJ
lvl.2
Flight distance : 573100 ft
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United States
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The problem is back again, with latest 4.3.12 AND the previous version too.

1. The disconnect bug is back again. It seems like the phone doesn't recognize the USB connection in some instances. App disconnects with airplane mode off/data on. It seems stable with Airplane mode on, Data off/WiFi on.


2. With version 4.3.12, Cannot download maps. At about 60% downloaded a message pops up, "The size of the downloaded maps has exceeded the server capacity. Please delete unnecessary maps and try again. This message applies with small maps, big maps and having no cached maps at all.

2019-2-1
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DJI Gamora
Administrator

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Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to your concern may I ask have you tried to reinstall the App? But before doing that make sure so sync the flight record first. You may give a try as well to try different mobile device just to isolate the issue. Thank you for your support.
2019-2-1
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