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Activation failed
1042 10 2019-2-4
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fans040da234
lvl.1
United States
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cant activate mavic 2

Trying everything , updates , iPad , iPhones , desktop, outside , inside blah blah

Gets to the last step of activation and says “ network error “


2019-2-4
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Is your internet connection good?
2019-2-4
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DJI Stephen
DJI team
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Hello and good day. I am sorry that you are having issues with the activation of your DJI Mavic 2 Pro. First please check your internet connection if it is working properly and second please try to follow this official DJI tutorial video on how to activate your DJI Mavic 2 Pro. Please keep us updated on the said situation for us to help you further. Thank you.

2019-2-4
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fans040da234
lvl.1
United States
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Still waiting for someone at dji to fix there broke activation process.
2019-2-6
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fans040da234
lvl.1
United States
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Anybody work at dji that’s knows how to fix this issue without sending in the drone ?//
2019-2-8
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Dickiederson
New

United States
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Did you ever have any luck... exact same problem.....just delivered and can't activate the SOB!!!
2020-3-26
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djiuser_3rzkATSvUZ9i
New

United States
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Im having the same issue, chatted with customer support and they told me that they have to have the engineers look at it but to keep trying.  So frustrating.
2020-3-26
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Dickiederson
New

United States
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djiuser_3rzkATSvUZ9i Posted at 3-26 18:03
Im having the same issue, chatted with customer support and they told me that they have to have the engineers look at it but to keep trying.  So frustrating.

It’s beyond frustrating
2020-3-26
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ironstuner22
New

United States
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Help! Similarly to everyone before me, I purchased a Mavic 2 Zoom today 03/26/2020 and I haven't been able to successfully activate it. I've tried 2 different wifi networks and 2 different iPhones (8 and 11) with updated the software and still no success.

Can someone from DJI please help?

Thanks!
2020-3-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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ironstuner22 Posted at 3-26 19:29
Help! Similarly to everyone before me, I purchased a Mavic 2 Zoom today 03/26/2020 and I haven't been able to successfully activate it. I've tried 2 different wifi networks and 2 different iPhones (8 and 11) with updated the software and still no success.

Can someone from DJI please help?

Sorry for the inconvenience caused, the issue has been solved, please try again, thank you.
2020-3-27
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_3rzkATSvUZ9i Posted at 3-26 18:03
Im having the same issue, chatted with customer support and they told me that they have to have the engineers look at it but to keep trying.  So frustrating.

Hi there, it should have been solved, please try again. Sorry for the inconvenience caused.
2020-3-27
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