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How to change format from MOV to MP4 ?
2223 12 2-5 05:27
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James_nty
lvl.1
Taiwan
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After updating my osmo pocket to (firmware 01.04.00.20), it sometimes reset parameters automatically.
The default video format is MOV. Is there any way that I can change it form MOV to MP4 on the osmo pocket (without connecting to the phone) ? thx

2-5 05:27
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hedac
Second Officer
Spain
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That happened to me this weekend too. Suddenly resets without warning. I don't know why and it worries me. I have many files in MOV format and the others in MP4 from last day. Strange!

I think you need the phone to change it back to MP4.
Other setting I don't find in the OP is the noise reduction.
2-5 07:53
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James_nty
lvl.1
Taiwan
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hedac Posted at 2-5 07:53
That happened to me this weekend too. Suddenly resets without warning. I don't know why and it worries me. I have many files in MOV format and the others in MP4 from last day. Strange!

I think you need the phone to change it back to MP4.

What is bugging me is that I have to use my phone changing back the OP's parameters. It wastes so much time to do it, but still thank you.
Hope that DJI increase more options to the Pro mode menu.
2-5 08:10
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DJI Gamora
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Hi there, thank you for reaching out and we're sorry to hear about the trouble. About your question. Unfortunately, you'll need the MIMO app for you to change the video format. I hope you understand. Best regards.
2-5 08:20
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Shimmers
lvl.2
Flight distance : 16 ft
Malaysia
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DJI Gamora Posted at 2-5 08:20
Hi there, thank you for reaching out and we're sorry to hear about the trouble. About your question. Unfortunately, you'll need the MIMO app for you to change the video format. I hope you understand. Best regards.

How can i change the recorded videos from .mov to .mp4?
2-7 11:41
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DJI Gamora
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Shimmers Posted at 2-7 11:41
How can i change the recorded videos from .mov to .mp4?

Hi there, thank you for reaching out. About your question, if it's already recorded unfortunately the only way to change the format is to use a Video converter software. Thank you for your support.
2-7 11:46
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Upscaleman
lvl.4
United States
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I checked mine and it never changed....still on mp4
2-7 11:53
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macarale
lvl.1
Romania
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I have the same issue which is annoying as f**k. It resets to default 1080/30p. I have to change it back to 4k 24, D-cinelike, super fine, fit to screen, pro-mode on and in some cases mount the phone to change the format. The point of this camera/system is that you have it in your pocket and can get it out, up and running in 3-5 seconds. If you need to set it up every time, it becomes useless.
3-12 01:57
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jordier
Second Officer
Flight distance : 58760 ft
Spain
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The same thing happened to me. Suddenly the configuration of many parameters is changed. I have files in .mov and others in .mp4 without having touched the configuration ... It is a serious problem for me, that I work with PC
3-12 05:10
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AndyUS19
lvl.2

United States
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As much as I like to keep OP, I have to return it due to inconsistent AF and this issue some of you may have. The bottom like is OP has buggy software. They need to provide improved firmware. I hope next version of OP will be better. Good luck.
3-12 05:44
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BeterBan
Second Officer
Austria
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Upscaleman Posted at 2-7 11:53
I checked mine and it never changed....still on mp4

Mine also never changed ... always on mp4
3-12 06:21
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RSW
lvl.4
Flight distance : 116736 ft
United States
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DJI Gamora Posted at 2-7 11:46
Hi there, thank you for reaching out. About your question, if it's already recorded unfortunately the only way to change the format is to use a Video converter software. Thank you for your support.

Actually, no video converter is needed. Just change the extension from MOV toMP4. The only thing that is different is the file name extension.
3-12 06:49
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DJI Gamora
Super Moderator

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RSW Posted at 3-12 06:49
Actually, no video converter is needed. Just change the extension from MOV toMP4. The only thing that is different is the file name extension.

Thank you for providing additional information. Cheers!
3-12 08:21
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