HELP! I can't get my osmo to calibrate or do anything for that matter it's just flopping back and forth.

Hi, we're sorry for the troubles that it caused. May we know if this problem will occur upon turning on your unit or does this behavior occur when you attempted to calibrate the gimbal? Would it be possible if you could provide us with a short video of this situation? You may use google drive or dropbox to upload the link for further help. Thank you for continued support.

DJI Tony Posted at 2-6 10:14
Hi, we're sorry for the troubles that it caused. May we know if this problem will occur upon turning on your unit or does this behavior occur when you attempted to calibrate the gimbal? Would it be possible if you could provide us with a short video of this situation? You may use google drive or dropbox to upload the link for further help. Thank you for continued support.

It occurs when you turn it on and also when you take the trigger. I put my phone case on it so that I could record what's occurring.
https://drive.google.com/file/d/ ... rB/view?usp=sharing

Jason247 Posted at 2-6 10:34
It occurs when you turn it on and also when you take the trigger. I put my phone case on it so that I could record what's occurring.
https://drive.google.com/file/d/12JTvuR7GdjKF-r16JCnkXzR46nAZdQrB/view?usp=sharing

Hi, thanks for the prompt reply. Sorry that we couldn't check the video that you've provided, would it be possible if you can re-upload the video using the dropbox instead? We do apologize for the inconvenient regarding with this.  

https://www.dropbox.com/s/yc3kpyvy2b82v9z/IMG_1036.MOV?dl=0

I'm having this same problem. Did you get it resolved?

Hi I have an osmo+ which I bought back in 2016 the camera gimbal has exactly this same issue. Do you know what is causing the problem? If it is a hardware issue that needs repairing and given that the unit is now 4 years old is it worth getting fixed?

I'm  having the same problem. What phones are you using and did you get it sorted ?

I'm having the same issue on my Osmo Mobile 3. Any solution???