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Osmo just flops back and forth
338 4 2-6 04:30
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Jason247
lvl.1

United States
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HELP! I can't get my osmo to calibrate or do anything for that matter it's just flopping back and forth.

2-6 04:30
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DJI Tony
Super Moderator

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Hi, we're sorry for the troubles that it caused. May we know if this problem will occur upon turning on your unit or does this behavior occur when you attempted to calibrate the gimbal? Would it be possible if you could provide us with a short video of this situation? You may use google drive or dropbox to upload the link for further help. Thank you for continued support.
2-6 10:14
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Jason247
lvl.1

United States
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DJI Tony Posted at 2-6 10:14
Hi, we're sorry for the troubles that it caused. May we know if this problem will occur upon turning on your unit or does this behavior occur when you attempted to calibrate the gimbal? Would it be possible if you could provide us with a short video of this situation? You may use google drive or dropbox to upload the link for further help. Thank you for continued support.

It occurs when you turn it on and also when you take the trigger. I put my phone case on it so that I could record what's occurring.
https://drive.google.com/file/d/ ... rB/view?usp=sharing
2-6 10:34
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DJI Tony
Super Moderator

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Jason247 Posted at 2-6 10:34
It occurs when you turn it on and also when you take the trigger. I put my phone case on it so that I could record what's occurring.
https://drive.google.com/file/d/12JTvuR7GdjKF-r16JCnkXzR46nAZdQrB/view?usp=sharing

Hi, thanks for the prompt reply. Sorry that we couldn't check the video that you've provided, would it be possible if you can re-upload the video using the dropbox instead? We do apologize for the inconvenient regarding with this.  
2-6 16:25
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Jason247
lvl.1

United States
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https://www.dropbox.com/s/yc3kpyvy2b82v9z/IMG_1036.MOV?dl=0
2-7 04:26
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