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Ronin-S Grip Battery Not Working Right Out Of Box
124 1 2-7 15:50
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United States

My issue is the gimbal will light up when plugged into my computer or another power adapter, but the actual grip light/batter will not blink at all (0 of the 4 lights). This was just opened and is very frustrating!! I updated to the last firmware and that did nothing. Additionally, it says it is connected to the app, but the batter is at 0%.

2-7 15:50
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DJI Mindy
Flight distance : 2

Hi rpd677, sorry for the troubles on charging, may I verify if there is any response after charging for a while? Please use the designated charger and the cable. Will the indicator in the battery light up when powering on normally?
2-19 00:30
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