My Remote controller wont go in pairing mode, and i cant find the wifi! Please help

Hi there, thank you for reaching out and we're sorry about the trouble, with regards to your question you may give a try to follow this video tutorial and If you having a hard time to see the wifi of the Aircraft or remote you may give a try to Hold the Power button from the battery or remote 9 seconds then release when you hear the beeping sounds. Thank you for your support.

I had the same problem, https://forum.dji.com/thread-127170-1-1.html helped a lot