Have someone any idea why flight distance and level of account is not updating even when flight records are syncronized with DJI GO 4 app ?

Log out and back in again

Woe Posted at 2-13 04:47
Log out and back in again

Did log out, waited a while and logged in again, regrettable without any success. Are there more options .
Go 4 app and flight records is saying : growth of value: 13.346 and lvl 9.

Viking-Ger Posted at 2-13 05:07
Did log out, waited a while and logged in again, regrettable without any success. Are there more options .
Go 4 app and flight records is saying : growth of value: 13.346 and lvl 9.

How are you syncing

Viking-Ger Posted at 2-13 05:07
Did log out, waited a while and logged in again, regrettable without any success. Are there more options .
Go 4 app and flight records is saying : growth of value: 13.346 and lvl 9.

That lvl 9 will not update for the forum. Your lvl here only change by your

activities here on the forum, but it will update your flight distance here.

Viking-Ger Posted at 2-13 05:07
Did log out, waited a while and logged in again, regrettable without any success. Are there more options .
Go 4 app and flight records is saying : growth of value: 13.346 and lvl 9.

Yeah, that was something I wondered as well for a while.

Woe is right. Level on the forum is based on activity on the forum, and flight distance seems to be measured in meters rather than feet. So there's going to be some discrepancy between the app and the forum.

Have fun flying!

Woe Posted at 2-13 05:14
That lvl 9 will not update for the forum. Your lvl here only change by your

activities here on the forum, but it will update your flight distance here.

I sync with that option in flight option of Go 4 app

Hi, we're sorry to know about that situation. Please try to reset your mobile device then sync your flight records again using the DJI GO 4 app. May we know if you're using a mobile device or computer to access the forum page? Please provide the screenshot of your flight records on your application for further assistance. Kindly keep us posted on the latest progress. Than kyou for continued support.

DJI Tony Posted at 2-13 09:31
Hi, we're sorry to know about that situation. Please try to reset your mobile device then sync your flight records again using the DJI GO 4 app. May we know if you're using a mobile device or computer to access the forum page? Please provide the screenshot of your flight records on your application for further assistance. Kindly keep us posted on the latest progress. Than kyou for continued support.

Find below 2 screen dumps, have reset my iPhone still same flight distance...

Sorry missed one question, use iPhone or iPad or PC to go into forum...

Woe Posted at 2-13 05:14
That lvl 9 will not update for the forum. Your lvl here only change by your

activities here on the forum, but it will update your flight distance here.

Dear Woe, did you update distance yet ???

Viking-Ger Posted at 2-14 04:35
Dear Woe, did you update distance yet ???

Doesn't look like it updated

I believe its all auto programmatic, more uptime updistant upelevate and temporal weighted (dull infreq user) yet advance thriver