Shimmers
lvl.2
Malaysia
Offline
|
DJI Stephen Posted at 2-15 13:33
Hello and good day Shimmers. I am sorry to know that you are having these issues with your DJI Osmo Pocket. Have you tried using a different mobile device for us to check if the issue still persist? Upon checking the mobile device that you are using ( Samsung A8 Star ). I am sorry to say that the mobile devices that you are using is still not recommended for your DJI Osmo Pocket. Actually, there is a possibility that the Samsung A8 Star will work, however, since it's not yet optimized with the DJI Mimo application we cannot guaranteed the stability of the DJI Osmo Pocket and of the DJI Mimo application if this will work all the time while using the specific device. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you.
[view_image]
Thanks for the feedback, i will try on other phone n keep u posted. |
|