WebParrot
Captain
Flight distance : 23625 ft
United States
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Welcome to the Forum, T... I'm not a DJI Admin or Tech, but am speaking from experience.
The initial charge to a Lithium Ion Polymer battery will sometimes not charge to the maximum measure. Before becoming concerned. Use the Pocket for a while; set up some long recordings and run the battery down to 15-20% a few times. If the device is really warm after recording, wait 10-15 minutes before starting a charging cycle. LiPo batteries don't charge right when they start out hot/warm.
If after 2 or three charging cycles your still not getting near 100%. Use the support link at the bottom of this post, and click through to get an online Chat stated. That should get you a Case#.
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