cannot get djgo4 to get authorization number from  unlock site. goes to my phone but will not unlock real time or with schedule.

Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regard to that if you are going to authorize your zone, make sure you have a working internet from your mobile device and you are in the location. Then when confirming it from your device make sure you agree with the terms and condition that is prompt from your device. Thank you for your support.