Brand new today - autofocus not working even with latest update
643 8 2019-2-19
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djiuser_8Ys0E3edCFJP
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Osmo pocket new out the box today and running latest update everything via Mimo. The focus is locked to very close in selfie mode and when facing out. I've tried to tap focus with the yellow box on both my iPhone 8 Plus and iPad Pro. I've tried in AFC and AFS modes. I've looked in the online manual also and nothing points to how I might rectify this. Picture is completely blurred unless looking at something 5 inches away, which is in sharp focus.


Anyone?


2019-2-19
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Wiz33
Second Officer
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Tap is for exposure. You draw a box for focus tracking
2019-2-19
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Oxford Blue
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Wiz33 Posted at 2-19 09:23
Tap is for exposure. You draw a box for focus tracking

Drawn the box. It happily tracks what's in the box, but the focus is locked to objects 5 inches away. It's simply not adjusting focus.
2019-2-19
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Wiz33
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Oxford Blue Posted at 2-19 09:28
Drawn the box. It happily tracks what's in the box, but the focus is locked to objects 5 inches away. It's simply not adjusting focus.

Mine tracks and stay in focus in AFC.
2019-2-19
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hallmark007
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It may jump focus under certain conditions, but it shouldn’t be as bad as what you seem to be experiencing, can you post sample footage .
2019-2-19
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WOLF Eagle
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Oxford Blue Posted at 2-19 09:28
Drawn the box. It happily tracks what's in the box, but the focus is locked to objects 5 inches away. It's simply not adjusting focus.

Have you tried resetting the system parameters?
2019-2-19
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fansfe82067d
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It's defective.  Return it at once.
2019-2-19
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WOLF Eagle Posted at 2-19 14:24
Have you tried resetting the system parameters?

Yep, done all that.
2019-2-20
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fansfe82067d Posted at 2-19 14:29
It's defective.  Return it at once.

That's what I'm doing today. At least I bought it from a local store, so a relatively easy process.


Case closed, thank you for forum responses.
2019-2-20
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