DroneSchmoe
lvl.2
Flight distance : 134052 ft
United States
Offline
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DJI Diana Posted at 2-20 15:44
Hi there, sorry to read about the crash. Just send an email to with the needed information for us to check and verify. Kindly attach the case number associated for us to easily update the information received. I managed to pull up your case using your Forum account and formally asked the repair facility to send you an email verification once the package received. Should you have other concerns, please do not hesitate to reach us. We're here to help. Thank you.
As you are an administrator, do you know if they work around the clock or if this a 9-5 type of business hours ordeal?
Again, thank you for getting back to me earlier, I am just very eager to get out flying again |
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