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DJI Spark Repair, Broken Arm
2320 14 2019-2-21
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fansaa389100
lvl.1
United States
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So I recently crashed my DJI spark into a light pole while taking some videos on vacation. I was going pretty fast and the arm came clean off. The motor got ripped off at the solder joints too but it looks like it could be soldered back. I’ve heard that it can be expensive to get DJI to repair this problem. If anyone has any tips or any information that could help out, it would be much appreciated!
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2019-2-21
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fansaa389100
lvl.1
United States
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After posting this I just realized there is a very sizable crack in the arm behind it.
2019-2-21
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DJI Susan
Administrator
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Hi there, we're so sorry to read the crash. It is recommended to start a case and send it in for diagnosis: https://www.dji.com/support For the repair cost, it can be confirmed after the designated team receive the package and do the damage assessment, you may check the price list here: https://repair.dji.com/repair/price-inquiry
2019-2-21
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pmshop
Second Officer
Flight distance : 8073271 ft
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United States
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Send it in to service if you have DJI Care Refresh.
If not, still send it in.
Not as expensive as you think
2019-2-21
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weseli
lvl.4
Flight distance : 38402 ft

Serbia
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Best and the safest thing is to send to dji to repair. Please don't glue that, it is not safe.
2019-2-22
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S.J
lvl.4
Flight distance : 322454 ft
Kuwait
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weseli Posted at 2-22 00:30
Best and the safest thing is to send to dji to repair. Please don't glue that, it is not safe.

My spark has been glued on one of its rear wings since December 2017
Absolutely no issues since then
2019-2-22
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weseli
lvl.4
Flight distance : 38402 ft

Serbia
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S.J Posted at 2-22 01:32
My spark has been glued on one of its rear wings since December 2017
Absolutely no issues since then

I am agree. But there is a tons of different types of glues. Cracks is different, this one is really big. This should work if he glued with melted plastic. If this was my drone I will definitely contact dji for suggestions.
2019-2-22
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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There was a post, once, with a link to the DJI -site , spareparts (not sure that the link came from a mod) , a middle frame was just 15 US, if I recall that right
So the question is, do you live in a area with high labor or with low labor.
With low labor, like here in Thailand, the changing of a middleframe would be about 50 US
In Europe, however it would be more like 1xx Euros.
Which leads you to the other option, buying the middle frame and changing it yourself.
Or asking someone, who can do that. And would do that inexpensivly
2019-2-22
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jacksonnai
Captain
Malaysia
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Contact DJI support and tell them your problem, they will made a case for you and let them fix it.
Good luck!  
2019-2-22
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jacksonnai
Captain
Malaysia
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BTW welcome to the forum mate!
2019-2-22
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weseli
lvl.4
Flight distance : 38402 ft

Serbia
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S-e-ven Posted at 2-22 05:14
There was a post, once, with a link to the DJI -site , spareparts (not sure that the link came from a mod) , a middle frame was just 15 US, if I recall that right
So the question is, do you live in a area with high labor or with low labor.
With low labor, like here in Thailand, the changing of a middleframe would be about 50 US

That is good option too.
2019-2-22
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snowbird pilot
lvl.4
United States
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did you hit anything?
2019-2-22
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Proteous
lvl.4
Flight distance : 228993 ft
Barbados
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looks like an easy repair job
2019-2-22
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maddox
First Officer
Malaysia
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Send it to dji and let them fix it
2019-2-24
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Strobing_NYC
lvl.4
Flight distance : 3866470 ft
United States
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Ebay or Amazon both have parts, its an easy tear down just watch the ribbon cables
2019-2-24
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