urbanweb
Second Officer
Flight distance : 33963 ft
United Kingdom
Offline
|
I've today had a very positive reply from Skyreat in relation to this issue -
"When we design, avoiding scratching the product lens is the main direction we consider, because the OP lens is so fragile, for this reason, we let the height of the magnet be slightly lower than the frame height to avoid the magnet direct contact the lens to scratch it, in addition, we also made epoxy coating on the filter magnet to avoid similar situations. In theory, our filters should not produce scratches. But it turns out that our products are not perfect, and we are very sorry for making the trouble with you !
In addition, we will consider making a rubber coating on the magnet to test whether this is feasible. "
I've today also had confirmation from DJI that should the cost of repair be considered disporportionate there will be no labour charge, just the cost of returning the device.
I think these filters will be brilliant once the design is tweaked - i have suggested a coating to the edge of the filters also.
|
|