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X5 PART NAME?
431 5 2019-2-22
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UAViator53
First Officer
Flight distance : 644833 ft
United States
Offline

IMG_1141.JPG
IMG_1141.JPG
IMG_1141.JPG
IMG_1141.JPG
2019-2-22
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

Hi UAViator53, thanks for reaching out and my apologies for the late response. Please refer on the attached file below for your reference. You can also check the manaul page #6 using this link: http://dl.djicdn.com/downloads/z ... _en_v1.2_160523.pdf If you need further assistance, please let me know. Thanks for your support.


2019-2-24
Use props
UAViator53
First Officer
Flight distance : 644833 ft
United States
Offline

DJI Paladin Posted at 2-24 14:33
Hi UAViator53, thanks for reaching out and my apologies for the late response. Please refer on the attached file below for your reference. You can also check the manaul page #6 using this link: http://dl.djicdn.com/downloads/zenmuse_x5s/en/Zenmuse_X5_User_Manual_en_v1.2_160523.pdf If you need further assistance, please let me know. Thanks for your support.

Many thanks. Is there a place I can order this part?
2019-2-24
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

UAViator53 Posted at 2-24 16:32
Many thanks. Is there a place I can order this part?

You're most welcome. Unfortunately, we are not selling this part in our official store. May I know what happened prior to the issue? If it is convenient for you, please provide a picture of the connector for further checking. Thank you.
2019-2-24
Use props
UAViator53
First Officer
Flight distance : 644833 ft
United States
Offline

DJI Paladin Posted at 2-24 16:38
You're most welcome. Unfortunately, we are not selling this part in our official store. May I know what happened prior to the issue? If it is convenient for you, please provide a picture of the connector for further checking. Thank you.

The connector won't lock; ring turns halfway and it stops. The rest of my cameras lock ok.
2019-2-24
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

UAViator53 Posted at 2-24 16:42
The connector won't lock; ring turns halfway and it stops. The rest of my cameras lock ok.

My apologies for the late response. Please provide a short video showing the issue for further checking. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.
2019-2-28
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