Hi UAViator53, thanks for reaching out and my apologies for the late response. Please refer on the attached file below for your reference. You can also check the manaul page #6 using this link: http://dl.djicdn.com/downloads/z ... _en_v1.2_160523.pdf If you need further assistance, please let me know. Thanks for your support.

DJI Paladin Posted at 2-24 14:33
Hi UAViator53, thanks for reaching out and my apologies for the late response. Please refer on the attached file below for your reference. You can also check the manaul page #6 using this link: http://dl.djicdn.com/downloads/zenmuse_x5s/en/Zenmuse_X5_User_Manual_en_v1.2_160523.pdf If you need further assistance, please let me know. Thanks for your support.

Many thanks. Is there a place I can order this part?

UAViator53 Posted at 2-24 16:32
Many thanks. Is there a place I can order this part?

You're most welcome. Unfortunately, we are not selling this part in our official store. May I know what happened prior to the issue? If it is convenient for you, please provide a picture of the connector for further checking. Thank you.

DJI Paladin Posted at 2-24 16:38
You're most welcome. Unfortunately, we are not selling this part in our official store. May I know what happened prior to the issue? If it is convenient for you, please provide a picture of the connector for further checking. Thank you.

The connector won't lock; ring turns halfway and it stops. The rest of my cameras lock ok.

UAViator53 Posted at 2-24 16:42
The connector won't lock; ring turns halfway and it stops. The rest of my cameras lock ok.

My apologies for the late response. Please provide a short video showing the issue for further checking. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.