jusmat
lvl.1
Flight distance : 2520 ft
Lithuania
Offline
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I've got an update on this - I was quoted a tiny bit more than 600 euros for the repair. I agree with paying that (and already paid as it's the urgent case for me to get the drone back), but I'm not too sure about the reasoning since they only wrote the details of the first crash, which was only cosmetical. The second flight was not really described in any way and totally ignored, while most of the damage occurred exactly at that flight.
Also, if I paid 600 euros, and DJI managed to repair my drone within less than a day, does that mean I will be getting a new one or refurbished one. Or was it actually my drone repaired?
Another question - doesn't it make sense for me to get my old parts back (since I paid for new ones without any discount, in theory, old ones still belongs to me?).
Case number above.
P.S given tracking number is not valid. Please someone from DJI take a look at it. |
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