DJI Authorization Zone Unlock Problem
1232 6 2019-2-27
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Kestrel Scot
Second Officer
Flight distance : 71250 ft
United Kingdom
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Hi,

I have a high profile client who has a property that needs Aerial Photography in an Authorization Zone around Inverness Airport. I have completed the form online but it keeps giving me the following message

There is an error in the information verification. Please ensure that the application information you submitted is correct and valid.



I have attempted to do this three times now, i have given all information plus uploaded a copy of my passport but without success, can anyone on here advise of a way around this or someone from DJI who can advise so I can get this job completed.

I am CAA approved and insured, although this doesnt seem to matter on the form.



2019-2-27
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RainerPhantom
lvl.1
Flight distance : 55322 ft
Germany
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Same for me too in germany. I have had no success after i got a verification via old method. Tried it 6 times or so... After trying to confirm I always got error....
2019-2-27
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DJI Tony
Administrator

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Hi, we're sorry to know about this situation. If the location would be restricted and highlighted as red, I would recommend sending an email to our designated department for further assistance which is flysafe@dji.com. Please let us know the latest progress.
2019-2-27
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Kestrel Scot
Second Officer
Flight distance : 71250 ft
United Kingdom
Offline

DJI Tony Posted at 2-27 11:29
Hi, we're sorry to know about this situation. If the location would be restricted and highlighted as red, I would recommend sending an email to our designated department for further assistance which is . Please let us know the latest progress.



The property is on the border or the blue and yellow areas not the red as seen in the screenshot, you can see where area where I have applied to fly
2019-2-27
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Brett Brandon
lvl.4
United States
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The new CAPTCHA crap is the last straw.
Im tired of DJIs crap and am removing my posts and will be on my way.
2019-2-27
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GMTMT FILMS
lvl.2
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dont use capitals in the CAPTCHA
2019-9-14
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GMTMT FILMS
lvl.2
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RainerPhantom Posted at 2-27 11:09
Same for me too in germany. I have had no success after i got a verification via old method. Tried it 6 times or so... After trying to confirm I always got error....

don't use capitals in the CAPTCHA
2019-9-14
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