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Boyfriend Mavic have altitude issue
664 16 2019-2-27
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李菲薛Kitty
lvl.3

United States
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Hello nihao, I am Xue : ) - So I create account because I want ask question two time.

So bf get bann in mavicpilot becaue he get trashtalk and other user comment bad thing many time on post he make about drone issue. He not able contact moderator over week time, so he take into own hand and now he banned because moderator not do job and stop other user because he basically bully bf and say many bad thing yet bf bann? This not right. So I create now account so I help bf now on.

So, issue bf have, when bf fly Mavic Pro I but him, it continue gain height, then bf push down stick so he lower it but it try land when he do it, so he push up then it hover fine for only small time then it gain altitude and there no interference, no obstacle and it over any surface. Also, sensor in bottom almost all time he fly go red and it say downwards sensor have error and not stable when he fly low. So I but from dji store in amazon and it $1200 because it come with many thing.

But at time, I not know it not come with insurance, because when I buy drone where I from, Beijing, it have already insurance come when you buy. But in usa I not know you buy separate, so now he not able get insurance and it not covered. I try state farm but they not cover it, I call dji and they say he not eligible because he not buy within period. But today he crash rdrone just little because drone raise up on own and he push down on stick but it not lower and it hit tree and fall in grass, but grass tall and brake fall so it ok.


I calibrate compass, IMU, control stick, set gps and check through all system but it all fine, I check how strong signal too but it all right and nothing wrong but still it lift altitude on own.
I think he have defect Item but I want make sure. Is pilot here have idea why bf drone do it, message and tell so I know. Xiexie : )
2019-2-27
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jyc
Captain
Flight distance : 2246224 ft
Canada
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The aircraft seems to be defective, I would send it in for repair.
2019-2-27
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WRHershey
Second Officer
Flight distance : 116043 ft
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United States
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如果您已完成校准并且它仍在做同样的事情,我同意,它需要工厂服务。我认为他们会对它进行评级。
2019-2-27
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hallmark007
Captain
Flight distance : 9812789 ft
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Ireland
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同样的事情发生在这个论坛上
Put up your flight log
2019-2-27
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李菲薛Kitty
lvl.3

United States
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hallmark007 Posted at 2-27 15:03
同样的事情发生在这个论坛上
Put up your flight log

When bf fly again it, I ask him give it so I upload.
2019-2-27
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hyper1
lvl.3
Flight distance : 85394 ft
United States
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did it crash?  If so why wouldn't state farm cover it? I have State Farm and my agent told me that if anything happens to it that damaged it they would cover 100% no deductible?
2019-3-1
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Ex Machina
Captain
Flight distance : 1806362 ft
United States
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Sometimes the sun will fool the obstacle avoidance feature, which in response will cause the Mavic to attempt to rise above the obstacle -- solution is to rotate away from the sun and avoid situations where you might have to fly into the sun, especially when returning to the home point. Hope this helps.
2019-3-1
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李菲薛Kitty
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United States
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jyc Posted at 2-27 14:33
The aircraft seems to be defective, I would send it in for repair.

Bf fly two day now and it not do it, but if it do it again, then i send it so they repair it.
2019-3-4
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李菲薛Kitty
lvl.3

United States
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Ex Machina Posted at 3-1 11:02
Sometimes the sun will fool the obstacle avoidance feature, which in response will cause the Mavic to attempt to rise above the obstacle -- solution is to rotate away from the sun and avoid situations where you might have to fly into the sun, especially when returning to the home point. Hope this helps.

Xiexie, thankyou, I tell bf try what you say so we see if it work : )
2019-3-4
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李菲薛Kitty
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United States
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hyper1 Posted at 3-1 09:21
did it crash?  If so why wouldn't state farm cover it? I have State Farm and my agent told me that if anything happens to it that damaged it they would cover 100% no deductible?

When we ask state farm they say they cover it only if we apply for property coverage, then they cover all thing we own in property we get coverage in. But they not able cover just single item. This what he tell me.
2019-3-4
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李菲薛Kitty
lvl.3

United States
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hyper1 Posted at 3-1 09:21
did it crash?  If so why wouldn't state farm cover it? I have State Farm and my agent told me that if anything happens to it that damaged it they would cover 100% no deductible?

When we ask state farm they say they cover it only if we apply for property coverage, then they cover all thing we own in property we get coverage in. But they not able cover just single item. This what he tell me.
2019-3-4
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李菲薛Kitty
lvl.3

United States
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WRHershey Posted at 2-27 14:43
如果您已完成校准并且它仍在做同样的事情,我同意,它需要工厂服务。我认为他们会对它进行评级。

谢谢你的建议
2019-3-4
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Ex Machina
Captain
Flight distance : 1806362 ft
United States
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李菲薛Kitty Posted at 3-4 00:08
Xiexie, thankyou, I tell bf try what you say so we see if it work : )

Hope that was it -- I believe switching to Sports Mode will also override Obstacle Avoidance.
2019-3-4
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李菲薛Kitty
lvl.3

United States
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Ex Machina Posted at 3-4 09:28
Hope that was it -- I believe switching to Sports Mode will also override Obstacle Avoidance.

I fix it, bottom camera dirty because he set on driveway so he takeoff but driveway just get repair, white dust get on camera when blade spin. I wonder because when I look, it not have dust but I guess when he fly, wind blow off it. But when he close to driveway wind make white dust everywhere and it cover cam on bottom. But I use hose on driveway so I clean it, now it not make dust and now it fly normal because camera not cover. It just I thought drone blow away dust, I not know dust get on bottom.

Also So I but quiet blade and all blade tough fold, but one side of blade in front right loos, unlike other blade tough fold, when I pick up drone, loose blade spin and fold easy, He fly three time already and it fly fine, but when new blade on, it make weird sound,. when he move drone when old blade on it make robotic sound but only when he move left, right the stick. With new quiet blade it make robotic sound all time. Question I have, will drone motor wear-out quick if he use new blade or it better use old blade?
2019-3-6
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Bekaru MP UAV
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Flight distance : 15513100 ft
South Africa
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李菲薛Kitty Posted at 3-6 12:21
I fix it, bottom camera dirty because he set on driveway so he takeoff but driveway just get repair, white dust get on camera when blade spin. I wonder because when I look, it not have dust but I guess when he fly, wind blow off it. But when he close to driveway wind make white dust everywhere and it cover cam on bottom. But I use hose on driveway so I clean it, now it not make dust and now it fly normal because camera not cover. It just I thought drone blow away dust, I not know dust get on bottom.

Also So I but quiet blade and all blade tough fold, but one side of blade in front right loos, unlike other blade tough fold, when I pick up drone, loose blade spin and fold easy, He fly three time already and it fly fine, but when new blade on, it make weird sound,. when he move drone when old blade on it make robotic sound but only when he move left, right the stick. With new quiet blade it make robotic sound all time. Question I have, will drone motor wear-out quick if he use new blade or it better use old blade?

It sounds like the new blade has a problem - it should not be loose - also if it is making an unusual sound then avoid using the new props.
It can happen that if the new props have a problem then the drone can crash during flight - therefore i suggest avoid the new props.
2019-3-6
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Ex Machina
Captain
Flight distance : 1806362 ft
United States
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李菲薛Kitty Posted at 3-6 12:21
I fix it, bottom camera dirty because he set on driveway so he takeoff but driveway just get repair, white dust get on camera when blade spin. I wonder because when I look, it not have dust but I guess when he fly, wind blow off it. But when he close to driveway wind make white dust everywhere and it cover cam on bottom. But I use hose on driveway so I clean it, now it not make dust and now it fly normal because camera not cover. It just I thought drone blow away dust, I not know dust get on bottom.

Also So I but quiet blade and all blade tough fold, but one side of blade in front right loos, unlike other blade tough fold, when I pick up drone, loose blade spin and fold easy, He fly three time already and it fly fine, but when new blade on, it make weird sound,. when he move drone when old blade on it make robotic sound but only when he move left, right the stick. With new quiet blade it make robotic sound all time. Question I have, will drone motor wear-out quick if he use new blade or it better use old blade?

Glad you fixed it.

As for the new blades, I'd try taking them off and reattaching to see if that helps -- maybe they weren't quite seated correctly. Are they original DJI blades?
2019-3-6
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李菲薛Kitty
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United States
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Ex Machina Posted at 3-6 15:59
Glad you fixed it.

As for the new blades, I'd try taking them off and reattaching to see if that helps -- maybe they weren't quite seated correctly. Are they original DJI blades?

The new blade not make it fly bad, new blade fly same as old blade, only thing different, new blade more quiet but make robotic sound, but fly well.
2019-3-8
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