Interpreting Crash Logs
5121 5 2019-2-28
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
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I had a crash with my Mavic Pro and trying to learn how to interpret these logs. Any advice would be appreciated. If there are other apps or files I should be viewing for more detail as to what happened I would appreciate the advice.

https://www.phantomhelp.com/LogViewer/I3WBFW4XDEQ1EMOOZBDF/

https://app.airdata.com/flight/b ... d2f2cfa96f9/GENERAL


Thanks in advance.

2019-2-28
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JJB*
Core User of DJI
Flight distance : 12225059 ft
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Netherlands
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Hi Rob,

Very short flight! After 20 seconds a GPS position error and compass errors.
As you can see without RC input your MP went wild in the air. (see pitch, roll and heading values)
2 motors were blocked, guess due to the crach/impact on something.

Did you perform a compass calibration just before this flight?When short after take-off at low height such errors happens, reason can be just calibrated in a compass unfriendly area (steel, rebar, ect)

My advice, if possible (ac still flyable) perform a IMU and Compass calibration and test fly in an open green field.

cheers
JJB
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2019-3-1
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DJI Tony
Administrator

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Hi, we're sorry to know about the mishap that happens on your aircraft. We highly recommend syncing your flight records using the DJI GO 4 app and contact our support for our team to provide an appropriate solution and initiate the investigation. The repair fee would depend on the warranty of the product and the outcome of the investigation. You may refer to the link below if you wish to contact our support.

www.dji.com/support
2019-3-3
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
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Thanks JJB :-)
2019-3-4
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
Offline

Regarding my other Mavic AIR...

I don't to seem to have any luck uploading to AIRDATA the .dat files that were already on the drone when I bought it used. AIRDATA doesn't seem to like .dat files. I tried using CsvView and DatCon to create .txt files but all i can get in .csv which again AIRDATA doesn't like.

Am I missing something?

RG
2019-3-4
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
Offline

Im not having any luck converting\uploading the logs from my Mavic Air. Im trying to find logs going back to June 2018 to January 2019. I want to see what the previous user did. I suspect he crashed and damaged it without telling me about the needed repair. I tried Datcom and Extract DJI. But im getting a lot of errors when i try to convert.

https://1drv.ms/f/s!AiCjsnrXvQsrhbJCzk6AjFXtEzjRaw


RG

2019-3-17
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