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Focus wheel indicator blinks red and record trigger stops working
1398 1 2019-3-4
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Julian Liurette
lvl.1
Canada
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Hi, I have a Ronin-S and a GH5 connected via the USBC cable. Both devices have the latest firwares.
Regularly, after several minutes of shooting, the record button on the Ronin becomes irresponsive forcing me to press the record button directly on the camera. At the same time the focus wheel becomes irresponsive and the status indicator next to it starts to flash red.
If I power everything off and restart everything that usually solves the issue. If I only power off and on the camera it doesn't do anything.
Why is this happening? I would greatly appreciate some insights on this as it's now been happening on all the shoots I've done for the past month since acquiring both devices.
Thanks for your help!
2019-3-4
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Julian, we are so sorry for what happened, may I verify the following info?
1. Any chance to share us a short video?
2. The firmware version of your camera and the screenshot of the Ronin-S firmware version in the APP.
3. What SD card are you using?
4. The issue happens during the recording right? Will it happen without recording?
2019-3-5
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