djiuser_F1Zi7IinwUgx Posted at 3-17 18:59
Hey there Susan just wondering why its taking so long to quote the repair for the drone I'm starting to really get frustrated now it shouldn't take this long I'm the one missing out i need my drone back for work soon asap this will be the last time i deal with dji it seems they don't value there customers at all we are the ones paying for these things that keep there company going but it seems there is no interest from you guys end thank you

Sorry for keeping you waiting. The designated team has communicated with the dealer about the current situation, please kindly contact your dealer to confirm, thank you!

Yeah I realise that I've spoken to jbhifi i don't see why it hadn't moved from quote it shouldn't take this long

djiuser_F1Zi7IinwUgx Posted at 3-18 15:38
Yeah I realise that I've spoken to jbhifi i don't see why it hadn't moved from quote it shouldn't take this long

I've checked your case again, the status has been moved to quotation already, you may check the status here: https://repair.dji.com/en/support/RepairTraceDetail