Battery
551 11 2019-3-10
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fans2c4dd954
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Power light won’t go off. One green indicator lit. Wom’t Charge. What is wrong?
2019-3-10
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Cetacean
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Aloha fans2c,

     Have you tried to turn it on and off using the short press followed by the two second press?  If you can turn it on, charging it when it is on often solves problems.

Aloha and Drone On!
2019-3-10
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RedHotPoker
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Yes, many forget to do a double depression & hold for three seconds, on the power button.

For On Off function to operate correctly.


RedHotPoker


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DJI Tony
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Hi, we're sorry for the troubles that it caused. Have you tried to follow the instruction that was provided by Cetacean? May we know what will happen if you tried this particular battery? Please let us know for further assistance. Thank you for continued support.
2019-3-10
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fans2c4dd954
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Cetacean Posted at 3-10 01:05
Aloha fans2c,

     Have you tried to turn it on and off using the short press followed by the two second press?  If you can turn it on, charging it when it is on often solves problems.

Tried about a hundred times b
2019-3-10
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fans2c4dd954
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Flight distance : 7434 ft
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Cetacean Posted at 3-10 01:05
Aloha fans2c,

     Have you tried to turn it on and off using the short press followed by the two second press?  If you can turn it on, charging it when it is on often solves problems.

Tried about s hundred times.
2019-3-10
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fans2c4dd954
lvl.1
Flight distance : 7434 ft
United States
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Cetacean Posted at 3-10 01:05
Aloha fans2c,

     Have you tried to turn it on and off using the short press followed by the two second press?  If you can turn it on, charging it when it is on often solves problems.

Tried about a hundred times.
2019-3-10
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fans2c4dd954
lvl.1
Flight distance : 7434 ft
United States
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Cetacean Posted at 3-10 01:05
Aloha fans2c,

     Have you tried to turn it on and off using the short press followed by the two second press?  If you can turn it on, charging it when it is on often solves problems.

Many times.
2019-3-10
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fans2c4dd954
lvl.1
Flight distance : 7434 ft
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Cetacean Posted at 3-10 01:05
Aloha fans2c,

     Have you tried to turn it on and off using the short press followed by the two second press?  If you can turn it on, charging it when it is on often solves problems.

Many times.
2019-3-10
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fans2c4dd954
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Flight distance : 7434 ft
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All, I had crashed the drone several times and I think some water may have splashed the drone and worked it’s way into the battery. I did the rice treatment (put in a sealed container with rice for 24 hrs). Sometime within that time period the lights went off and it is now taking s charge!  I have done the rice treatment successfully with cell phones previously.
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Cetacean
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fans2c4dd954 Posted at 3-10 19:13
All, I had crashed the drone several times and I think some water may have splashed the drone and worked it’s way into the battery. I did the rice treatment (put in a sealed container with rice for 24 hrs). Sometime within that time period the lights went off and it is now taking s charge!  I have done the rice treatment successfully with cell phones previously.

Aloha fans2c,

     Sounds like this is good news!  Be sure in the future that when doing the rice treatment, you put the battery or the Phantom, or both, in a pillow case or other cloth casing to keep the rice powder from getting into the Phantom.  This will also help with cell phones.

Aloha and Drone On!
2019-3-10
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RedHotPoker
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The battery may already be toasted.

Was the accident in fresh water or salt water?

Salt solutions will fry the electronics within.



RedHotPoker
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