Is DJI dropping the CrystalSky to the trash ?
859 6 2019-3-15
Uploading and Loding Picture ...(0/1)
o(^-^)o
SectorDrone
lvl.4
Flight distance : 1114649 ft
  • >>>
Hong Kong
Offline

No update for 6months now.. unlike Ios and Smartcontroller.

Wanted to buy the Smartcontoler but I THINK IT WILL HAVE SAME FATE WITH CS !
2019-3-15
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hi there, we are sorry for the waiting. The engineers are working on the update of the DJI GO 4 app on the CrystalSky. Hopefully, it will be available shortly.
If you have further issues with the CrystalSky, please kindly let me know, I will do the best to help.
2019-3-15
Use props
dronie1965
Second Officer
Flight distance : 24897940 ft
  • >>>
Netherlands
Offline

Fyi today new app update 4.3.14 for crystal sky
2019-3-15
Use props
Yannick Wydooghe
New

Belgium
Offline

DJI Thor Posted at 3-15 01:54
Hi there, we are sorry for the waiting. The engineers are working on the update of the DJI GO 4 app on the CrystalSky. Hopefully, it will be available shortly.
If you have further issues with the CrystalSky, please kindly let me know, I will do the best to help.

Dear,

I have a problem with the cristal sky.
When i want To zoom theDJI go app stops.
IT is na x5 with Panasonic 24 MM digital zoom lens on a matrice 600 pro.
Can you help me?
2019-3-15
Use props
HedgeTrimmer
Second Officer
United States
Offline

Yannick Wydooghe Posted at 3-15 12:20
Dear,

I have a problem with the cristal sky.

Best to Start an entirely new Thread.
2019-3-15
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Yannick Wydooghe Posted at 3-15 12:20
Dear,

I have a problem with the cristal sky.

Hi Yannick, I am sorry for the trouble. May I know the firmware that your CrystalSky runs? Could you please help to export the crash log on the CrystalSky, name the version of the app and firmware? I will forward the case to the engineers to check. Below's the way to export the crash log:
Tap “Settings” on the lower right corner on the main screen, go to “Backup & Reset” and “Copy crash logs to SD card”. Then turn on USB Storage, open the DJI hard drive on the PC and copy the tombstones.zip file.
Thank you for your report.
2019-3-17
Use props
SectorDrone
lvl.4
Flight distance : 1114649 ft
  • >>>
Hong Kong
Offline

dronie1965 Posted at 3-15 10:41
Fyi today new app update 4.3.14 for crystal sky

Mine is still 2.06.06.00

update said its the latest..
2019-3-21
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules