I've owned a P4 for about 2.5 years.

Over the last few months I noticed that the remote controller would not charge to full capacity until a few weeks ago when it would not charge at all.

I raised the issue with DJI and sent the unit in for repair. Within an 8 day turnaround I was sent what looks like a brand new unit, It has charged to full capacity and I have linked it to my P4.

All good to go

And DJI did this free of charge.

18 months outside my warranty period.

Thank you so much for this excellent level of care.

Did you pay for DJI CARE?

Hello and good day. Thank you for sharing your wonderful repair experience with DJI. Rest assured that DJI is doing it's best to give out the best customer service experience to all our DJI Members and Customers. Thank you for your support.

mcwPilot Posted at 3-16 10:11
Did you pay for DJI CARE?

No, I don't have and never have had any DJI Care.

You are indeed lucky!!

ALABAMA Posted at 3-17 16:02
You are indeed lucky!!

Not sure about luck

I have read of cases like this, my guess is that DJI know of a manufacturing error in the original remote and are quietly (and decently) dealing with them as and when they crop up.