cfede
lvl.3
Flight distance : 12379 ft
Argentina
Offline
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DJI Stephen Posted at 3-17 13:05
Hello and good day cfede. I am sorry to know that you are having this issue with your DJI Spark. May I please know what is the model of the mobile device you are using? In addition, please try another USB cable to connect then please restart your mobile device and remote controller to connect again. Finally, please try to reset the WiFi of the remote controller. After the WiFi reset, please try to connect once more to check if the issue will still persists. Thank you.
I think it's an issue with the remote controller since the RC sticks don't respond when this occurs.
All in all, this happened to me only 2 times in more than 5 flight hours. I will double check the interference next time, with the DJI app. |
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