DJI Diana
Administrator
Flight distance : 2408 ft
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Hi, thanks for reaching DJI Support. We do appreciate bringing this query to us. We managed to check the email sent with the Ticket number provided. However, we were not able to see the order number in the email. May we ask for the order number and the reason why you would like to process a refund on this unit so we can further? For the refund process this normally takes 2-8 days, depending on the evaluation of the request, shipping and what your current location is. If you have any questions, please feel free to contact us. We are here to help. Thank you. |
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