My Phantom 4 RC does'nt work with my iPhone 8 Plus.
When I connect the RC to the iPhone 8 plus, the phone said "Accessory Not Supported"; "This accesory is not supported by this device".
I've try with an iPhone 7 plus, iPad Mini and they said the same.
What can I do to fly my Phantom 4 please???
Hello and good day leminhrc. I am sorry to know that you are having this issue on the mobile devices that you are using for your DJI Phantom 4. Can you please try to uninstall and reinstall the DJI GO 4 application for those devices to check if the issue will still persist. Please give us an update on the said issue for us to help you further. Thank you.
DJI Stephen Posted at 3-18 13:56
Hello and good day leminhrc. I am sorry to know that you are having this issue on the mobile devices that you are using for your DJI Phantom 4. Can you please try to uninstall and reinstall the DJI GO 4 application for those devices to check if the issue will still persist. Please give us an update on the said issue for us to help you further. Thank you.
Hi,
I think it does not have any problem with the DJI GO 4. The mentioned massege appear right after I plug the cable into the iPhone to connect with the RC while the DJI GO 4 has not been turned on.
I used the DJI GO 4 app for a long time.
My last flight was in January 2019 with the same iPad, iPhone, cable.
I've tried to changed many cables, use other iPhones 7 plus, 8 plus and X but it still not working.
Same message and the RC and Phantom 4 can't connect with the app.
DJI Stephen Posted at 3-18 13:56
Hello and good day leminhrc. I am sorry to know that you are having this issue on the mobile devices that you are using for your DJI Phantom 4. Can you please try to uninstall and reinstall the DJI GO 4 application for those devices to check if the issue will still persist. Please give us an update on the said issue for us to help you further. Thank you.