thejoshshaw
lvl.1
Flight distance : 231125 ft
New Zealand
Offline
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I purchased Mavic 2 Pro and pulled out of the box to setup for fly. When I turned on it was full of errors including "Processor chip overheated", "1No.ESC Error", "2No.ESC Error", "3No.ESC Error", "4No.ESC Error" etc (see attachments for screenshots) which would not allow me to fly including needing a firmware update (Current: 01.00.0100 - Required: 01.00.0300) so I downloaded this firmware using the DJI GO 4 app and tried for hours to update the firmware but it continued to fail during "updating firmware" stage each time at precisely 42% where the Mavic would restart and I would receive the message "Failed to Update - Failed to Upgrade Error code (0x02810c)" with the option to report or retry and I would report each time then retry, with no more success then the previous.
I then connected the Mavic 2 Pro up to the latest version of DJI Assistant 2 for Mavic where I tried everything possible inside the program including downloading and updating the latest firmware "01.00.0300" to restoring back to the earliest firmware "01.00.0000" to refreshing the current firmware "01.00.0100" even upgrading to "01.00.0200". I did this on repeat with no success on any and I am all out of ideas and ready to give up..
I'm very disappointed as I purchased this product brand new for a holiday in which I am currently in beautiful New Zealand with no working drone and very disappointed.
PLEASE HELP!
SCREENSHOTS ATTACHED
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