djcamera
lvl.3
United States
Offline
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DJI Gamora Posted at 3-20 09:43
Hi there, thank you for reaching out and we're sorry to hear for what happens to your Aircraft. About your concern, we can create a special order request for the Aircraft only. However, this may vary on the availability of the stock on the facility. If ever you decided to proceed, you will be notified from your email if there's a stock or none. You may reach out one of our support channels in order for you to have assistance about this and what you will need to do. Just go to this link https://www.dji.com/support
Best regards!
Thanks. I just had a "chat" with DJI Customer Support and they said someone would contact me later. (Are those real people, or bots?) Hopefully I will be able to replace my Spark aircraft only, and not have to buy an entire new bundle. I have my fingers crossed. |
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