How to I unbind my spark from my account?
3921 5 2019-3-20
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BRentAP03
lvl.4
Flight distance : 74872 ft
United States
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I think I am going to sell my spark to get the fly more kit for the mavic (sad but I'm not using the spark much anymore). I was wondering how you unbind the DJI Spark from your account so when someone buys it, it still is not under your account?
2019-3-20
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S-e-ven
Captain
Flight distance : 5922034 ft
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Thailand
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it is "showing" only on the account with which is logged in to the Go4 app.
No unbinding needed, you don't fly it, new flights aren't connected to your account.
2019-3-20
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BRentAP03
lvl.4
Flight distance : 74872 ft
United States
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S-e-ven Posted at 3-20 09:33
it is "showing" only on the account with which is logged in to the Go4 app.
No unbinding needed, you don't fly it, new flights aren't connected to your account.

Ohhhh ok that makes sense! Thank you!
2019-3-20
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi BRentAP03, thanks for reaching out and sorry to know that you need to sell your DJI Spark. As of the moment, we don't support changing the activation email since it is already binded to the product for warranty purposes. Once you sell your DJI Spark, the new owner need to create his new personal DJI account on the DJI Go4 application. Upon creating a new DJI account, the only flight records that the new account will have will start on the first flight the new owner uses the drone. Also, for warranty purposes, kindly provide the receipt to the new owner. Should you need further assistance, please feel free to contact us. Thank you.
2019-3-20
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BRentAP03
lvl.4
Flight distance : 74872 ft
United States
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DJI Paladin Posted at 3-20 09:40
Hi BRentAP03, thanks for reaching out and sorry to know that you need to sell your DJI Spark. As of the moment, we don't support changing the activation email since it is already binded to the product for warranty purposes. Once you sell your DJI Spark, the new owner need to create his new personal DJI account on the DJI Go4 application. Upon creating a new DJI account, the only flight records that the new account will have will start on the first flight the new owner uses the drone. Also, for warranty purposes, kindly provide the receipt to the new owner. Should you need further assistance, please feel free to contact us. Thank you.

Thank you very much that clears a lot of things up!
2019-3-20
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DJI Paladin
Administrator
Flight distance : 318 ft

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BRentAP03 Posted at 3-20 09:41
Thank you very much that clears a lot of things up!

You're most welcome. If you have other concern, please let us know. We're here to help. Thanks for choosing DJI!
2019-3-20
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