Mike1983 Posted at 4-8 13:25
Mine had a fake reason declared, something along the lines of the software sometimes freezing at startup which was not the case (and wouldn’t even warrant a board change).
I guess DJI have 2 options
Hey, I’m sorry to hear about your situation. It seems that Technical Service Centres don’t communicate with each other.
I didn’t have any issues with DJI replacing my “core board”, as I showed the Call/Email support team the thread where DJI acknowledged that there was an issue.
One thing that did surprise me was they said that they had tested the goggles before AND after the repair. The repair centre in Australia is in a built up area and to fully test the Goggles you need to fly more than 500m, both illegal.
*A bench test doesn’t substitute for a field test, it never has and never will*
I hope that DJI Mindy can help. She doesn’t seem to come online for a few more hours.
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