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First Officer
Flight distance : 1083392 ft
Australia
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Airheadbit Posted at 5-8 08:02
This "we are still locating the problem" should have been resolved by now. Without knowing the customer environment ie: Firmware of 'Camera', RC, Phone type, OS version, APP version, Goggle DOM/Serial #/Firmware Version, and where the 'Camera' was flown for testing as in 'Wide Open Flat Area' or 'Obstruction Ladden Populated Area', the Altitude of the 'Camera' during the testing and the topology of possible interference as in download an app to locate: Broadcast, Cellular, Microwave towers I can imagine your technicians are not duplicating the problem.
I can hope that this information was PM to you.
Hi Airheadbit,
Whether the environment is surrounded with noisy Broadcast, Microwave towers, etc., the issue is still happening just before the 1.25 mile mark; the magic number which DJI mention during the Mavic 2 Product launch (see post #25, section "DJI Mavic 2 Product Launch"), which is the distance which Ocusync 2.0 can transmit up until on the 2.4 Ghz spectrum at FHD. Once the M2 travels beyond that distance, the FHD signal should be transmitted on the 5.8Ghz spectrum (FHSS). Presumably the FHD should start on 5.8Ghz range IMHO (not that we can tell which frequency the M2 is transmitting on, and nor does it matter when set to dual transmission mode).
What the video clearly shows is that when leaving the 1.25 mile range, the goggles and RC freeze, and recover when the goggles are turned off. Further to that, when the M2 is at some distance, beyond the 1.25 mile range, and the goggles are turned back on, the RC crashes, without the goggles even showing an image; and once again recovers when the goggles are switched off.
As I said above, the RF noise of the local towers doesn't play a part in the functionality of the Goggles nor RC.
If we knew additional information, such as initial goggle and RC frequency upon the start of the transmission, happens when the goggles and RC freeze (such as frequency change from either the goggles or RC) and is the Goggles and RC interfering with each other, etc., which on DJI knows, we'd have a better understanding of the issue, but we don't. |
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