New Mavic 2 Assistant Not showing Firmware
1536 10 2019-3-21
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Slot Tech
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I see the Mavic 2 Assistant was updated today. So far I can install it on windows 10, but it will not show the current firware on the aircraft or controller.  Just says Network Error, Please try again. My network is fine, working like a charm. It did let me update the no fly zones thru it with no problems.  Anyone know what the deal is with it and why it is not showing a list of current firmware for my Mavic 2 and controller??

2019-3-21
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Slot Tech
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Anyone?? Anyone else have this issue?????
2019-3-22
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DJI Stephen
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Hello and good day Slot Tech. I am sorry for the trouble and for the inconvenience. Our designated team is aware of this concern and we are currently working on it. As of the moment, if you have a different computer that you can use, I would suggest you try Mac based computer or Windows 7 or 8 PC based computers. Again, sorry for all the trouble and I appreciate your patience and support. Thank you.
2019-3-23
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Slot Tech
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DJI Stephen Posted at 3-23 09:24
Hello and good day Slot Tech. I am sorry for the trouble and for the inconvenience. Our designated team is aware of this concern and we are currently working on it. As of the moment, if you have a different computer that you can use, I would suggest you try Mac based computer or Windows 7 or 8 PC based computers. Again, sorry for all the trouble and I appreciate your patience and support. Thank you.

Thanks    I'm glad your working on it   
2019-3-23
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WY1C
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Slot Tech Posted at 3-23 15:48
Thanks    I'm glad your working on it

Mine does the same thing, Network Error
2019-3-23
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WY1C
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DJI Stephen Posted at 3-23 09:24
Hello and good day Slot Tech. I am sorry for the trouble and for the inconvenience. Our designated team is aware of this concern and we are currently working on it. As of the moment, if you have a different computer that you can use, I would suggest you try Mac based computer or Windows 7 or 8 PC based computers. Again, sorry for all the trouble and I appreciate your patience and support. Thank you.




Tried that, does the same thing with mac , network error.
2019-3-23
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dronespilot
First Officer
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I have not used Assistant 2 for Mavic for a while now; I've had issues with firmware updates a couple of times, so I use the DJI Go 4 App often to update my M2P and RC  
2019-3-23
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WY1C
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dronespilot Posted at 3-23 20:07
I have not used Assistant 2 for Mavic for a while now; I've had issues with firmware updates a couple of times, so I use the DJI Go 4 App often to update my M2P and RC

I have the Smart Controller and does it with the app also

2019-3-23
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DJI Stephen
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Slot Tech Posted at 3-23 15:48
Thanks    I'm glad your working on it

You are very much welcome Slot Tech. Have a safe and happy flying always.
2019-3-24
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dronespilot
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WY1C Posted at 3-23 20:35
I have the Smart Controller and does it with the app also

[view_image]

That's a bummer. I would contact DJI support about this.
2019-3-25
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Wiruz
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I have the same issue and now its 2019-09-28 . Network error
2019-9-28
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