Paul_W
lvl.1
Flight distance : 7825 ft
United Kingdom
Offline
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One would hope of some guidance or information. There is nothing worse in customer support and customer relations than saying nothing. Something is always better than nothing no matter how painful.
It may be embarrassing for them, but you'd think they were grown up enough to say something that vindicates that purchasing the Smart Controller is not a compete failed decision. If I'd known this issue before hand I may have gone for the cheaper standard controller, whereby at least my get-out-clause would have been to swap from an Android to an IOS device.
Having faith in their Smart Controller, labelled as their product, it didn't occur to me there would be an incompatibility issue. That faith was obviously a mistake and now I know the lesson has been learned regarding their products given there has been no information regarding its remedy.
Maybe I should therefore begin informing potential purchasers of the Smart Controller, on the various online selling markets that DJI sell something that fails to provide the functionality that they have clearly advertised regarding this product.
That would be my good Karma for the day!
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