Help: Panorama failed, Aways give blank pictures
982 5 2019-3-23
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Larry2501
New
United States
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Hi,

I just bought Osmo mobile 2 last week. I try to take panorama pictues, but I always get black pictures (blank) after processing. Errors happen when I use 180 or 360 degree panorama mode( I use Iphone X). Any suggestion?


Thanks for the help.

Larry


2019-3-23
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mel0607
lvl.1
United States
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I have the same problem. I sent mine back to the engineers last week, and it got returned to me yesterday and the same problem arises. I have emailed them, awaiting to hear a response. I am also using an iphone X.
2019-5-17
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fans89bdac00
lvl.1

United States
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Same here... i am using an iPhone Xs and the Panorama mode always crashes after 8-9 pics... :/
2019-5-17
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PARKPED
lvl.1
Thailand
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I have a same problem I use Iphone X

Paronama with Lock Rotate = Black Picture
Paronama with Unlock Rotate = Crash Picture

What can I do for fix this bug.
2019-5-18
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mel0607
lvl.1
United Kingdom
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They emailed me back and told me the following: “Try to update the firmware of your equipment.”
But I am sure I have the latest firmware installed on my Osmo 2
2019-5-19
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Innovativeuser
lvl.1

Germany
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Same here... i can not make panos with my iphone xs here... it stopps after 8 pics...
2020-4-19
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