DJI Stephen
DJI team
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Hello and good day Amir Martin. I am sorry to know that you are having these issues with your DJI Spark. With regards to this matter. Yes you may use an OTG cable, it was highly recommended to use an android device since this is fully optimized with an Android device. Have you tried using a different mobile device to check if the issue still persist? Upon checking the mobile device you are using ( LG v35 ). I am sorry to say that the mobile device that you are using is still not recommended for your DJI Spark as of the moment. Actually, there is a possibility that the LG v35 will work, however, since it's not yet optimized with the DJI Spark and with the DJI Go 4 application we cannot guaranteed the stability of the LG v35 when in use with the said device and with the said application and if this will work all the time while using the specific device. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you.
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