No Activation Prompt
802 2 2019-3-24
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NolaDrone
lvl.1

United States
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I bought my drone from an authorized DJI enterprise dealer. Ive tried activating my new Phantom 4 Pro v2 six times but its never gets to the window that says ACTIVATE. It just askes me to login and never prompts an activation. Yes, Ive followed the activation video to a tee, Still no prompt. Ive uninstalled the app multiple time and reinstalled and still nothing. Ive tried the server at my office; nothing! Ive contacted Dji support and there is not much help there. Please let me know of you have any advice.
2019-3-24
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Labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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Some Phantoms seem to come pre-activated.
It's no worry if you got one of those.
If it flies, that's all you need.
Just Login to your account in the app and enjoy flying.
2019-3-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi NolaDrone, I have replied here: https://forum.dji.com/thread-125545-1-1.html
Could you please PM me the version of your APP and the serial number of your drone so that we can check? Thank you.
2019-3-24
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