What voids Warrantee
3434 3 2019-3-25
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DavidBlezard
lvl.2
Flight distance : 387776 ft
United States
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Looking for DJI to respond, does changing the Upper Aircraft Cover Shell void the warrantee?
2019-3-25
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S-e-ven
Captain
Flight distance : 5922034 ft
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Thailand
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Because you have to unseal the screws, it is kind of a deal breaker for warranty.
Interested to read DJI's opinion
2019-3-25
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DJI Tony
Administrator

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Hi, thanks for the inquiry. Modification of the drone would possibly void the warranty, however, this will depend on the result of the repair service center. For further details about our after-sales service, please refer to the link below. Thank you for understanding.

https://www.dji.com/service/policy
2019-3-25
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Sparkz71
lvl.4
Flight distance : 24259 ft
Australia
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Read the policy online:

What This After-Sales Policy Does NOT Cover
This policy does not cover the following:
×        Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors.
×        Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals.
×        Damage caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.
×        Damage caused by a non-authorized service provider.
×        Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.
×        Damage caused by flights which did not follow instruction manual recommendations.
×        Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)
×        Damage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).
×        Damage caused by operating the product in an environment suffering from interference from other wireless devices (i.e. transmitter, video-downlink, Wi-Fi signals, etc.).
×        Damage caused by operating the product at a weight greater than the safe takeoff weight, as specified by instruction manuals.
×        Damage caused by a forced flight when components have aged or been damaged.
×        Damage caused by reliability or compatibility issues when using unauthorized third-party parts.
×        Damage caused by operating the unit with a low-charged or defective battery.
×        Uninterrupted or error-free operation of a product.
×        Loss of, or damage to, your data by a product.
×        Any software programs, whether provided with the product or installed subsequently.
×        Failure of, or damage caused by, any third party products, including those that DJI may provide or integrate into the DJI product at your request.
×        Damage resulting from any non-DJI technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.
×        Products or parts with an altered identification label or from which the identification label has been removed.
2019-3-27
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