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Ronin-S Firmware instruction contradictions.
811 2 2019-3-25
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rmaxwell.dccnet
First Officer
Flight distance : 698661 ft
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Canada
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Hi DJI,

The instructions you give in three different places contradict each other.

1.  In you video...you specificly state that the Ronin-S should be turned OFF during the update.  Later in that same video you state that you should restart the Ronin-S and show it in an on state and then it goes to off and then on again.  This implies it should be on during the update.

2. The manual V1.2 states:

    "4.  Power the Ronin-S off and then on after the update is complete."

      This implies that the Ronin-S is ON during the update.

3.  When you select "Update" in the DJI Pro Assistant one of the three instructions says that the Ronin-S should be ON.

This is very sloppy documentation and shows that you do not user test your documentation.

I did my update with the Power OFF and it worked just fine.

Please address this issue and tell us which is correct and than clean up this mess.

Ray
2019-3-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Ray, the Ronin-S can be updated either when it is powered on or off, but thanks for your feedback, we will forward to the related team for attention.
2019-3-26
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jburkett
lvl.1

United States
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We will optimize this issue in the future.
2019-4-16
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