I think my drone is recording in 720p? Help?
1249 11 2019-3-26
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djiuser_ZExaR3OARCnA
lvl.1
Flight distance : 28993 ft
United States
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I noticed that all of my drones videos look pretty bad, and don't look like 1080p, any help on fixing that?
2019-3-26
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DJI Gamora
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Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to that make sure the video file is coming from originally from the SD card of the Aircraft, not on the Mobile device. If it's not from the SD card itself, there's a possibility that it's a cached video. Thank you for your support.
2019-3-26
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djiuser_ZExaR3OARCnA
lvl.1
Flight distance : 28993 ft
United States
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So the cached video is not full quality?
2019-3-26
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Rustic17
First Officer
Flight distance : 2733760 ft
United States
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Nope... just what’s on the sd card.
2019-3-26
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MccloudSpark
Second Officer
Flight distance : 27562 ft

United States
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Too much bandwidth to transmit 1080P in real time over WIFI.
2019-3-26
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djiuser_ZExaR3OARCnA
lvl.1
Flight distance : 28993 ft
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Rustic17 Posted at 3-26 15:11
Nope... just what’s on the sd card.

So how can I watch the videos in full quality on my phone?
2019-3-26
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Rustic17
First Officer
Flight distance : 2733760 ft
United States
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Only way would be to upload from your pc or device that you loaded the original sd files on to your phone.
2019-3-26
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S-e-ven
Captain
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Thailand
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djiuser_ZExaR3OARCnA Posted at 3-26 18:59
So how can I watch the videos in full quality on my phone?

copy/paste
2019-3-26
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djiuser_ZExaR3OARCnA
lvl.1
Flight distance : 28993 ft
United States
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Ok, thanks!
2019-3-27
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LouisP
Second Officer
Flight distance : 41952 ft
United States
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Reading the manual would help
2019-3-27
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snowbird pilot
lvl.4
United States
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djiuser_ZExaR3OARCnA Posted at 3-26 18:59
So how can I watch the videos in full quality on my phone?

connect phone to remote and to drone then go onto onboard SD in the app. then download videos
2019-3-27
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DJI Gamora
Administrator

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djiuser_ZExaR3OARCnA Posted at 3-26 14:05
So the cached video is not full quality?

Unfortunately. No, Only the files that are stored on the SD card would be full quality or original file. If you have any question feel free to reach us back. Thanks!
2019-3-27
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