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How to repair a corrupt .mp4 file?
1315 9 3-28 18:33
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bluesky2017
lvl.3
Flight distance : 712080 ft
United States
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Hi DJI support,

I launched my Spark this afternoon from backyard, and let it record me working on the roof.
I intended to let it fly till the last juice of the battery, so it would land on the original spot in the backyard (which it did).

After I got down to the ground, I picked up the Spark.  It's already powered off.  I then turned off the remote control and closed the DJI GO 4 app.

Now I have a 2.5GB mp4 file that I can't open it (I've tried a few programs, to no avail). There are 2 other much smaller files on the card.
Say mp4 is DJI_xxxx.MP4, the 2 other files are:
.DJI_xxxx.MP4.avc1
.DJI_xxxx.MP4.trinf

I thought when the Spark landed and powered off, DJI GO 4 would also turn off recording.

Is it possible to repair and restore the .mp4 file?

Thanks!


3-28 18:33
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S-e-ven
Captain
Flight distance : 3740030 ft
Thailand
Offline

For a start, you can try it with another battery load, restart the bird, do another short video clip and hope that the older one gets closed, too.
There was a tip online, which is now "404", but you may find videos, helping you further.
like this:
3-28 18:50
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S-e-ven
Captain
Flight distance : 3740030 ft
Thailand
Offline

Edit:

Try this

https://www.videohelp.com/software/Fix-DJI
3-28 18:55
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eYeSkYeYe
Captain

Croatia
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Exactly this one saved some of my footage. Would be interesting to see if it works for others too.
3-30 01:32
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Haggi
First Officer
Flight distance : 2102195 ft
Norway
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Some say Youtube will fix it..
Upload, set to "Private", download to your computer and check quality/clip.
3-30 03:00
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Sidd Finch
First Officer
Flight distance : 256 ft
United States
Offline

I did this once too. Just put in a fresh battery (leave the SD card in the aircraft, Turn on the aircraft and let it sit for a minute. For me it then finished writing the file.

Sidd
3-30 05:19
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bluesky2017
lvl.3
Flight distance : 712080 ft
United States
Offline

Sidd Finch Posted at 3-30 05:19
I did this once too. Just put in a fresh battery (leave the SD card in the aircraft, Turn on the aircraft and let it sit for a minute. For me it then finished writing the file.

Sidd

I just tried this trick and it worked!

Thanks guys!!
3-30 17:34
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bluesky2017
lvl.3
Flight distance : 712080 ft
United States
Offline

Sidd Finch Posted at 3-30 05:19
I did this once too. Just put in a fresh battery (leave the SD card in the aircraft, Turn on the aircraft and let it sit for a minute. For me it then finished writing the file.

Sidd

I just tried this trick and it worked!

Thanks guys!!
3-30 17:34
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Sidd Finch
First Officer
Flight distance : 256 ft
United States
Offline

Cool, Glad you were able to save your file..

Sidd
4-1 16:02
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Climbnride58
Second Officer
Flight distance : 1699 ft
United States
Offline

For recovering a file, try Pixillion.
Btw, just because the Spark is turned off, the app is not turned off.
4-2 12:44
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